If the double check appears in an app like WhatsApp or Telegram, this means that the person saw the message and if they do not respond, it could be due to several factors: perhaps they are not interested in the information they have just received or they do not think it is appropriate to respond.
In they can also leave you in seen, but at least you will know that the message you sent was opened by the recipienteven if he does not make the respective notification or sends a timely response due to lack of time, many occupations or any other circumstance.
In both the web and desktop version of Outlook, the read receipt works and here you will find the way to activate it on mobile and desktop devices. Finally, you will get some extensions that complement the tracking of sent messages.
What is the acknowledgment of receipt or confirmation of email reading?
The read receipt is the notification that is given when the recipient opens and reads the message you sent. Once the acknowledgment is configured in Outlook, the rest of the procedure happens automatically.
Although the feature has been around for many years, few users know that it can be used on personal accounts as well, since its use is more common, especially in business areas with the massive sending of emails. The activation will depend on the mail service that is being used and Its main objective is to indicate the day, time and place where the message was opened.
How to activate the acknowledgment of receipt in your Outlook messages?
Surely you need to activate this function in your Outlook email and stop once and for all waiting for an answer that takes hours to arrive.
Here are the methods to do it both on the computer and on a mobile device:
In the computer
on your PC you need to have the Outlook desktop app set up.
Afterwards, you will have to take the following route in the 2016 and 2019 versions:
- Once inside the application, click on “File, Archive” and then go to “Options”.
- After pressing on “Options”, a window is displayed. look for the function “Mail” and it reaches “Tracing”.
- There are two boxes that you must check, these are the following: “Confirmation that the message was delivered to the recipient’s email server.”
- and the second is “Read confirmation that the recipient saw the message.”
- After you select both, click “To accept”.
- On the other hand, if you want to enable the read receipt, you should go to “New message” to compose an email.
- In the tray, look for the function “Options”.
- In the menu that opens, go to “Tracing” and you will activate the two boxes that appear there.
- First “Request delivery confirmation” and then “Request a read confirmation”.
- To do it from the web version, tap on the menu with the three horizontal points and select “Show message options”.
- When the menu loads, select “Request a read confirmation”.
- Finally, press “Okay” to leave everything activated.
From the phone
In the Outlook mobile application, it is not possible to configure the receipt of a delivery report or email tracking. Therefore, if you want to activate this function, it is necessary to carry out the steps that we have just described in the browser of your choice. It is the same procedure as if we did it on the computer.
The best email tracking extensions
The email tracking tools you’ll see in this course They are available in the Microsoft app store.so you can test them from your email inbox outlook. It is important to mention that once you search for it, mark the blue button “Get it now” and this will be made available only in the writing of emails.
If it does not meet your expectations, you can delete it at any time you see fit:
Package Tracker
This free tool is available for both Office 365 and the web version. One of its functions is to track the status of emails sent from Outlook, having the possibility of viewing the data without leaving the account. Also, after sending a message you receive a tracking number that facilitates the search. The package is available since 2013 and the language used is English.
Riptide
The easy and straightforward control panel of this tool makes it possible perform a complete trace of emails, noting data of when and where they open, the time, as well as location data such as the city or the country.
Very useful for marketers who need to improve campaigns or know if their recipients have read the emails. The report you present includes views, devices, and browsers. The most recent update was done in 2020. Apart from the web version, it is available for Outlook 2016 app onwards.
XQ Secure
The encryption and tracking of emails are part of the benefits that this tool has available for all operating systems, including the applications and web versions of Outlook. Its use and download are free, so you won’t lose anything by installing it.
One of the advantages of XQ is that tracking works even if recipients have tracking turned off. Part of the statistics that it provides are who reads, when and from what device they did it. All of this is displayed in a tool panel that can be easily controlled individually.