Bimba y Lola.com: Analysis, evaluation and comments

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good prices

low shipping costs

Diversity of offer

Short delivery times

Confidence

Bimba y Lola’s eCommerce is an online fashion store with a design and purchase conditions similar to those of many other websites in the sector

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your scoreUser Score: 3.1 (1 votes)

A few days ago, the Galician fashion and accessories company that applied the speed and efficiency of its greyhound mascot to its mobile app, and that, despite having generated bitter controversies about, . We liked the behavior of your app so much that we decided to analyze it as well. the web version of your eCommercein which, curiously, the greyhounds are conspicuous by their absence.

Bimba y Lola online: A neutral design for a neutral eCommerce

He bets on a design (same as) that uses only black and white, and the same graphic elements that () any other of those you have seen on these pages, losing the opportunity to offer a differential design. At least, navigation is so comfortable like that of its mobile app and, despite the presence of three padding sections with titles as unintuitive in the main menu as prints, campaigns and journalit is relatively easy to find the product you need, thanks to its structure of categories and filters. Once the desired garment is located, the product sheets are visually impeccable, and offer the option to be shared in .

the policy of shipments of Bimba and Lola is terribly simple: A single delivery method (at home), with a delay of between 2 and 7 days and a cost of €5, that you can save if your purchase exceeds €50 (something relatively simple, considering the price level of this eCommerce). No urgent shipments, no express shipments, no shipments to collection points.

Neither the management of returns is something remarkable in this eCommerce: the dissatisfied customers of Bimba and Lola must bear the cost of (re)shipping your purchase to the company’s central warehouses, or save money by going to one of its physical stores. At least, Bimba y Lola tries to make up for this lack by offering multiple channels of Customer Support Y various forms of paymentincluding transfers.

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