and they are finalizing details on the operations and functioning of the resulting group after the merger, which will officially close in March. One of the latest decisions they have adopted has been, in addition to configuring , the extension of customer service hours in the offices of the nationalized entity, in order to standardize working conditions.
In this way and, according to the information that the Bankia management has transferred to the unions, the traditional branches will be open until 2:30 p.m. from the day after integration. Until now, the branches of the absorbed bank – with the exception of the agile and financial advisory offices – close a quarter of an hour before.
The measure is made, according to the representatives of the workers, on the instructions of CaixaBank, which in 2019 extended business hours by half an hour in its network.
From CCOO it is considered that the extension that will be carried out now “negatively affects the vast majority of Bankia’s work centers, since it significantly reduces the time to carry out the cash registers and ATMs, among other things for reasons of safety, which will inevitably lead to extensions of the working day”.
Days after that schedule change, the nearly 2,100 branches of the nationalized group will begin to display the CaixaBank sign. , according to the president of the new group, José Ignacio Goirigolzarri, a few weeks ago. Not all of them will hang the new image, since a part of them will be closed forever, within the framework of the cost adjustment plan.
Since the beginning of February, both banks have continued to fine-tune the personnel cuts that they will carry out to reduce expenses and eliminate duplication of positions. Experts predict a decrease of 8,000 workers, around 15% of the total. To do this, he would have to offer kills.
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