To do this, the first thing we must do is write in the address bar: chrome://extensions/. And, in the window that will appear, deactivate all of them from the switch next to each one of them.
Once deactivated, we close the browser, reopen it and check if the errors have been fixed or continue to appear.
Force stop and restart Google Chrome
Sometimes the simplest actions become the most effective solutions. That is why the first thing we are going to do is exit Chrome. Then restart the computer and go back to restart browser to see if we still have the problem. To close Chrome, click on the “X” icon in the upper right corner.
In the event that the browser is blocked, we can force its closure. To do this, press “Ctrl + Alt + Del” and access the “Task Manager”. Right-click on Google Chrome and select “End task”. Finally, we restart Windows and open Chrome again to check if the problem is resolved.
Disable flags
The flags they are a type of Google Chrome settings that allow us to enable experimental functions and features. These functions are often unstable and can give us problems. Therefore, if we have ever activated any of them, we will have to restore it to its default value to avoid problems.
To do this, we will write in the address bar chrome://flagsand we can either deactivate all of them one by one, or click on “Reset all” to revert them all to their default values.
As in the previous point, we restart the browser and check if the problems have been solved.
Disable hardware acceleration
Sometimes the solution to this connectivity problem can lie in the configuration of the browser itself. Have “Hardware Acceleration” enabled It may be the reason why Chrome can’t connect to the Internet when other browsers are working, so we need to disable it to see if it fixes the problem.
To do this, click on the three-dot line at the top right of the browser and click on Settings. Later we click on the Advanced Settings tab in the left column at the bottom. Select System and check the Use hardware acceleration when available button to disable it.
Check antivirus and firewall
The problem may not be in the browser itself, but in external software that is affecting its operation. And the most common programs are the antivirus and firewall. If either of these two security issues is detecting a threat in your browser, your browser will be blocked and therefore unable to connect to the Internet. We have to check that, indeed, Chrome is not blocked by the antivirus or that the firewall is blocking its connections and, if so, manually unblock it so that it can connect to the Internet.
Reset browser settings
Chrome offers users a basic configuration, which usually does not interfere with the general operation of the browser, and a Advanced configuration that allows us to modify other parameters that, if configured incorrectly, can give us problems.
Although we can always review all these values one by one, the fastest way is to reset these settings to recover the browser’s factory settings. To do this, we write the following in the address bar: chrome://settings/resetProfileSettingswe confirm the restoration and that’s it.
Now Chrome will be as freshly installed, and there will be no problems with the settings.
Check Internet and Windows Proxy Settings
Of course, it can also happen that the problems are related to Internet settings and with the Windows proxy settings. The quickest way to check if the problem may be related to these settings is to try browsing with another browser, such as Edge or Internet Explorer. If we navigate well, and we have Internet access, this is not the cause. If these browsers don’t work either, then that’s where the problem is.
If you have connectivity issues, the first thing we will have to do is check that we are connected to the Internet, either by Wi-Fi or by cable. And then check that we have a valid IP address that allows us to navigate without problems.
We can see the different Internet configuration options and the Windows proxy from the section «Settings > Network & Internet«. Here we will be able to see the different Windows configuration options for the network connection and for the operating system proxy.
We must adjust it according to our connection. The normal thing is to activate DHCP to receive the IP directly from the router, and deactivate the use of proxy.
Update Chrome
Another fairly common reason why we may be having problems when we try to navigate with Google Chrome is due to the use of an outdated version of the browser. Either due to the lack of support for certain protocols, or a specific bug in an old version, we must also keep browser updated. The updates are normally downloaded by themselves, but we can check it from the Help > About Google Chromechecking that we are up to date and that automatic updates work correctly.
We can also manually download the latest version of Chrome. Starting in 2023, Chrome will stop receiving updates on both Windows 7 and Windows 8.1, so if you’re still using these operating systems, it’s time to switch browsers and use any other option that still supports older versions. Windows.
Use the Connectivity Diagnostic
For fix internet connection problems, Google Chrome has its own tool called Connectivity Diagnostics. We have this tool available as an extension that we can install from the Chrome web store itself. It will be in charge of testing and solving network problems quickly and easily. This tool is in charge of testing the network connection of our computer, in such a way that it is in charge of detecting the most common problems, port blocking and network latency when establishing a network connection and Internet services through TCP, UDP, HTTP and HTTPS.
Once the extension is installed in the browser, a new Applications tab will automatically open, which we can also access at any time from the route chrome://apps/. Within the list of applications that appear to us, we are going to select the one that interests us, the Connectivity Diagnosis, which we will find written in English as Chrome Connectivity Diagnostic.
Once we click on it, the application runs and a box appears indicating that it is carrying out the pertinent tests and that the operation may take a few minutes. Once finished, the results of the tests will appear, indicating if the connection works correctly or if there is some type of error that we must solve.
Among the tests that are carried out are the verification that the Internet connection and the DNS server are available. That the traffic is not blocked by a captive portal (HTTP), that the DNS works correctly and that there are no delays in the DNS resolution. It also checks ports 80 and 443, that there are no delays in responses from Google websites, the connection to Hangouts, and that Google websites are available.
In case you find any problem will mark in red those tests carried out that contain errors, while those that work correctly will appear marked in green. We can click on each of the tests carried out to find out more details about the results of these, providing information that helps us find a solution in case of Internet connection problems.
Google Chrome problems
They may not be very common, but they are there and they tend to appear when something in the use of Chorme does not go well. That is why we have compiled the most common Chrome errors that we can find.
A dinosaur appears on the screen
When we do not have an internet connection, something more common in mobile devices when we do not have enough coverage, Chrome will show us, instead of an error, the dinosaur game, a game that is only shown when we do not have an internet connection, being a curious way of informing us that our internet connection is currently unavailable. This game was initially available in Chrome, but it also came to the desktop version of Windows a few years ago. The only solution for the dinosaur game to disappear is to reestablish our connection, either by restarting the router, the computer, changing the location of our laptop to be within range of the signal, among others.
Oh no! or Wow!
This is a critical browser bug. It usually appears when a serious failure occurs with the data in memory or with the process. When this error appears, there is usually nothing to do. We have to completely close the browser and reopen it. If we’re lucky, we’ll be able to restore all the tabs we had open, so the impact will be minimal.
ERR_CONNECTION_REFUSED
As the name suggests, this error tells us that the destination web server is rejecting connection attempts. However, the reason is usually not indicated, so we cannot know exactly what happened.
One of the most common reasons why this error message appears is because the web is down. If the server is down, or overloaded, we can see this message when our connection attempt is rejected. It may also be that our operator’s DNS has blocked this website, so we will have to try another (such as 8.8.8.8, Google’s) to access it.
But it may also be that the web has an IP restriction activated and, therefore, our specific connection is being blocked by a firewall. To solve the latter, what we must do is connect them through a proxy, or a VPN, to try to enter from another region and with another IP. We can also try to visit the web from the Tor network.
Download proxy script
This error message usually appears at the bottom of the browser. It is very common for it to appear when, for some reason, the network from which we were browsing has been changed. For example, it can appear if we switch from Wi-Fi to 4G on a mobile (or vice versa), or when we connect to a different Wi-Fi network while browsing the web.
This problem is more of a bug in Windows itself than in Chrome. Therefore, to solve it we have to go to the “Settings” section of Windows 10, within…
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