Catalog diversity
Prices
low shipping costs
Short delivery times
Confidence
The Dolores Promesas online store has its design as a fundamental asset to attract its customers
60
: 2.4 (1 votes)
With a name, logo, and products that could have come straight out of an Almodóvar movie, has been making a hole in the sector of the fashion based on products that are clearly distinguishable by their optimistic spirit and the omnipresence of a few recognizable designs. It currently has a network of physical stores who distribute their garments and accessories throughout Spain and, recently, also has a curious online store.
Sorrows, Promises… And some shortcomings
The Dolores Promesas online store stands out for a careful design, which does justice to the distinguishing features that have helped to popularize its products. Light colors, simple fonts, attractive backgrounds… However, and as much as its fans applaud its appearance, the truth is that this eCommerce has some shortcomings that weigh down your assessment
For example, Dolores Promises does not specify anywhere the cost of its shipments, nor the limit from which they are free. The customer will have to go through an arduous journey with his shopping cart so that, in the last stage of the process, the “transportation” costs appear on the screen. Without knowing yet what the limit of its gratuity is, the price of shipping orders is €4, with a delay of four days on your delivery.
Nor does Dolores Promesas offer its clients the possibility to hire a shipping method faster, nor to receive the order in a pick up point or in one of their stores. On the other hand, the diversity in Payment Methods it is also conspicuous by its absence, with the card as the only valid support to place the order.
In any case, the truth is that there more things that are missed in this eCommerce: ffilters and sorting systems that allow you to navigate more easily through your catalog, greater descriptions for some product sheets somewhat concise, some possibility of quick contact aside from the form and the email, a section of FAQ’s... Even the possibility of going back during the purchase process is not very obvious, having to retrace your steps by eating at forced marches that appear in the upper right part of the screen.
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