We recently told you about MediaMarkt, a novel concept that combines the physical purchase with search and online experiencewhich aims to bring customers closer to the digital age and how to take advantage of both worlds. Today we will give you our opinions and assessment of Mediamarkt.com, this Spanish entertainment electronics and home appliance giantso that you are aware of all the important points when using this eCommerce.
MediaMarkt reviews: Design and usability
The Media Markt online store design is versatile, even daring to design on red tones that are quite tiring for the eyes, the truth is that they have carried it very well. While he is a clean design and with few notes of color (intense red), the site highlightsallows to perfectly locate the articles and the very diverse menus it offers, and although the information is very coarse, it does not hinder the view or the location of the navigation bars.
Each item offers a very detailed descriptionuser opinions, variety of photography angles, specifications and services for each item and also related items driving the purchase. The design is also very fun. makes the page nice and makes her friendlier and with ease of navigation in her. Each menu has a small icon relative to the page where it takes you when you click, and that often eases the fatigue of a page full of text and with little visual information. Oh, They make you want to keep browsing.
MediaMarkt reviews: catalog and prices
The catalog is quite extensive.but that is not why it is tiring or heavy to search, in fact it has various search systems cash and lots of menus very neat and leading to exactly what you are looking for. Each article offers many other relatedand they create the vice of searching more and more in their catalog (they have made me a search monster!) they offer all relevant information of delivery options, payment methods and even gift wrapping, quite creative.
Prices are quite affordable on average. through their brochure and offers, they also offer installation packages tailored to the needs of each client, promptly informing what each package consists of and what its cost would be, and even contains an explanatory video about this service.
MediaMarkt online store: shipping and returns
MediaMarkt online offers you to choose how to receive your purchase, you can choose home delivery or by Picked up at the store avoiding those expenses. The collection in store can be, depending on the item and the store that you have chosen between two to 48 hours after purchase.
The home delivery It will depend on the weight and dimensions of the item you buy. Yes it is less than 31 kg can be delivered within 24/48 hours since you finished your order from Monday to Friday: the shipping costs will depend on the weight of your item but they range from 1 kg for €2.99 to 31.5 kg for €12.99, these deliveries will be in the Peninsula and Balearic Islands PVP. And what about items over 31 kg? Well, these have different types of delivery services.
The shipment basic for large dimensions (such as refrigerators, chest freezers or washing machines) includes delivery in the morning or afternoon slot that you choose, removal of the used appliance (which is a great advantage for those of us who cannot carry the item that we are no longer going to use), and everything that for €19. Really expensive.
The shipment Premium from the Media Markt online store includes the above plus product start-up and verification of correct operation for €29. and supply Deluxeincludes everything else but delivery is in the 2-hour window of your choice, for €39.
In general, we can say that MediaMarkt has a fairly well-organized online store, with a creative design that invites you to continue shopping, with all clear information for both shipmentsstore pickup, payment methods, additional pertinent information and customer service methods in all its forms.
Have you already made your purchase at Mediamark online? What was your experience? Help us choose the best electronics and computer eCommerce in Spain!
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