The Quick Replies calls or quick responses are reaching a large part of the app’s users who use the company profile.
Instagram is constantly adding new features to its application. We have seen the arrival of for all users as well as a new function that will be deployed little by little depending on its success that will allow us to upload.
Quick Replies or quick responses make it easy to respond to direct messages
Well, in addition to news for all users, there is also news for those people who have their company profile enabled. For all these users, the Quick Replies or quick responses.
This new feature makes an appearance in direct messages. It is focused on those profiles that manage their company from Instagram or promote it and receive a large number of messages. With this new function you will be able to respond to them much faster by creating «shortcuts» to texts.
If we have the function activated we will see, right next to the a new icon of a speech bubble with three dots. If we press it we will access the quick responses but to do so the first thing will be to configure one.
Clicking on «New quick response«, we can add a shortcut or abbreviation for the quick response. It can be anything, whether it’s random words or numbers. We cannot use symbols as a shortcut.
The next thing will be to add the message that we want Instagram to generate when we write the established shortcut. The message can be anything from a thank you or greeting to relevant account information. instagram. An example may be that someone asks the shipping costs on a store’s Instagram and it has a quick response prepared for it.
Without a doubt, a very good function for all company profiles, especially for those that can generate questions or accept queries.
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