Adobe offers several subscription modalities either to use them by group or individually. Within its categories we find Photo, Graphic Design, Video, Illustration, UI and UX Programs, Acrobat and PDF, 3D and AR and Social Networks. For example, within the Photo category, we find the Photography section, which includes Lightroom, Lightroom Classic, Photoshop and 20 GB of cloud storage for just 12.09 euros per month. We can also hire them individually. For example, Premiere Pro, Illustrator or InDesign would cost us 24.19 euros per month, Each separately. In the case of wanting to contract the entire suite, its cost reaches the 60.49 euros per month.
These options are especially interesting if we need to use programs like Photoshop, Premiere or Lightroom for a certain period of time, since they will allow us to use them saving us a good amount of money. On the other hand, if we need to use the applications in the long term, the amount we will pay will surely be higher than what its lifetime license would cost, and this is where Adobe plans its business.
Steps to unsubscribe
In the event that we have signed up for its trial version or we have signed up for some of its plans for individuals and we no longer want to continue using it, we can cancel the subscription to avoid continuing to pay for it.
Of course, we must take into account that if we cancel within 14 days of the initial order, then a full refund will be made in our favor. On the other hand, if we cancel after 14 days, our payment will not be refundable and the service will continue until the end of the billing period for that month.
To proceed with the cancellation of the contracted products we must provide our username and password.
This will take us directly to your “Plans and payments” page. In the left column we select Plans to show us the one we have contracted. Now we will click on the section “Manage plan” that is within the plan that we want to cancel.
This will cause a new pop-up window to appear where it will show us the characteristics of our plan (included applications, price, billing period and cloud storage) on the left side. On the right side, we locate the “End the service” section that is at the bottom. Here we click on “Cancel the plan”.
Once this is done, a new screen will appear. Here we must indicate the reasons why we want to cancel and click on the button “Continue”.
In subsequent screens, it will inform us of everything that we lose by canceling and will try to persuade us by recommending that we take advantage of some of its offers. Click on the button “No, thanks”to continue.
Finally, we arrive at the “What will happen when canceling” screen, where again the details of the cancellation and the plan it affects. As we are convinced of this, we only have to press the button “Confirm”.
From this moment the plan is canceled and we will not be charged any more. A screen appears informing us that we are still part of the Adobe community, being able to return to a plan at any time, and meanwhile being able to continue having access to the free Creative Cloud subscription. Click on “Made” to close the window.
Payment and penalty plans
As we have mentioned, this subscription model is ideal for using the products that we need only for a while. In this way, we can sign up for a month, then cancel, then sign up again and cancel later, as many times as we need. This allows us to do without them when we do not use it and save money. However, we must look carefully before contracting a subscription model since the price may include a stay, that in case of non-compliance we should pay a penalty.
Annual and monthly plan
When subscribing to Adobe Cloud we will have to choose one of these types of plans depending on the package that we are going to hire
- annual, prepaid: we pay for a whole year at once at the time of contracting.
- annual, monthly payment: allows us to pay for the service month by month for a year.
- Monthly: we pay the service month by month.
All subscription models will allow us to cancel at any time, we will find the difference depending on when we do it. So that this does not take us by surprise, Adobe explains it in their , so it is convenient to review them, although few users carry it out. In the event that we cancel within the first 14 days, they refund what we paid. After that 14 days, we will not enjoy the refund, but we can continue using it until the end of the subscription.
Of course, you have to be careful when contracting the option of “Annual plan, monthly payment”because according to its terms, when canceling after 14 days an accumulated amount of 50% will be charged depending on the time remaining for the completion of the contract. Along with this, the service will stop working once the billing period for that month has ended. This supposes a kind of “fine” for breaking the contract prematurely, varying depending on the time that is available.
And it is that the subscription model can be interesting, but you have to be careful with possible hidden clauses in their contracts that may cause us some displeasure. Even without reading them, we must be clear that an annual contract paid month by month surely carries cancellation fees, in order to compensate for the discount that is included in the price.
How to avoid the penalty
When it comes to avoiding any type of surprise and having to pay the penalty when canceling, it is important that we use common sense. For example, it does not make sense to contract the annual plan if we plan to unsubscribe in a few months, since we will pay a greater penalty.
Contract the monthly plan
Therefore, if we are going to use any product in a timely manner or we do not know how long it will take us, the best option is to contract the monthly payment method. Well it is true that it is a more expensive mode, because Photoshop would cost us from 24.19 euros of its annual plan with monthly payment, to 36.29 euros of the monthly plan. But in exchange it allows us to cancel when we want no penalty and if it is within the first 14 days, it will refund the full amount of the month paid.
Of course, this plan is not available for the entire Adobe Creative Cloud catalog. For example, the Photography pack does not include this payment method. Yes, we will find it in individual applications such as Photoshop, Premiere Pro, or even in the pack that includes all Adobe applications.
change plan
Another option that we have to avoid the penalty is to change the plan to which we are subscribed. When we have a contracted subscription, we can change the plan by choosing another pack from those offered by Adobe. With this we get the renewal date of the subscription to be updated. From this moment on, if we cancel the subscription in the first 14 days, both the fraction of the previous subscription and the fee for the new plan will be returned to us.
Delete Adobe account
If, after canceling our Adobe subscription, we decide that we no longer need the account and want to remove it completely we can do it too. To do this, click on . Later within the options that we have available, we must scroll to the bottom of the screen, where we will find the Delete account section.
From here we can request the permanent deletion of our account at any time by clicking on the button “Continue”.
On the next screen they will show us in detail all the data that we lose if we proceed. If we agree, we click again “Continue”.
Now we see a screen where we will be asked to cancel any or subscription that we had in the account, in the event that there is an activated plan. We click on “Continue”.
Finally, we must make one last confirmation and check the box “Yes, I understand what this means and I want to permanently delete this Adobe account” and then click on the button “Confirm account deletion”. Once this is done, the Adobe account will be deleted and we will no longer be able to access it again.
Is Adobe Creative Cloud worth it?
If the tools that Adobe Creative Cloud makes available to us are part of our day-to-day work, canceling Adobe Creative Cloud makes no sense. It does not make sense because we are not going to find any similar application that offers us the same functions that these applications offer us. The only application that we could find a replacement for is Adobe Premiere, the video editing application that has rivals like DaVinci Resolve. However, DaVinci Resolve is not compatible with Premiere projects, so we would no longer have access to the projects that we had previously created.
In addition, when paying a subscription, we will always enjoy the latest version of the applications that we have contracted, new versions that always include new functions. Many of them make use of artificial intelligence to detect or remove objects, modify aspects of a face, change the lighting and background color of an image, and many other functions already available, not only available in Photoshop, but also in Premiere. Also, if we have a problem with any of these applications, we can contact Adobe to help us solve the problem quickly, not to mention the many additional resources that Adobe makes available to us through its applications.
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