Echo and they were – but with some limitations. Previously, only premium members could from Spotify Threw out. This when Spotify granted the same privilege to its free users in countries like and Australia. The free service was. Unfortunately, some through Alexa. If you are one of them, here we will show you different ways to fix Amazon Echo not playing Spotify issue.
For some users, Alexa says it’s playing Spotify, but no sound comes out. For others, the Echo device does not appear in the list of available devices on Spotify. Some only encounter the problem when playing a specific Spotify playlist.
We will try to help you fix several problems encountered when using Spotify with Echo. Let’s see the solutions to stop Echo from playing music from Spotify.
1. Restart your Echo and your phone or computer
We’ll start with the basic fixes that tend to go unnoticed. Start by restarting your Echo device (Echo, Echo dot or Echo plus, etc.) and your phone with the Alexa and Spotify apps. To reset your Amazon Echo, unplug it. Then plug it back in after 10-15 seconds.
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2. Turn up the echo volume
Another simple thing we sometimes miss is the Echo’s volume. You need to check and increase the volume on the Echo speaker. You can do this from your Echo device. To do this, press the volume up button on your Echo. also can Alexa on your phone, you will find the music that is playing at the bottom. Tap the speaker icon and increase the volume.
If you are using the Spotify desktop apps, you will find the volume slider at the bottom.
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3. Check Echo and Spotify compatibility
In most countries, you will need a Spotify premium account to and Echo. So if you can’t listen to Spotify, the lack of a premium account may be a problem.
In countries such as Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, and US, even free Spotify account users can connect it to Alexa. Spotify continues to add new countries to the list. You can check compatible Echo devices and the countries for them at .
4. Set Spotify as the default music service on Amazon Echo
It is important to correctly link your to your Echo device using the Alexa app. After pairing, if you want Alexa to continue streaming music from Spotify instead of other music services, you need to make Spotify the default music service provider. Check out our guide on how to link Spotify and set it as default on Echo. When you make Spotify your default provider, you don’t need to add “on Spotify” to the end of your command.
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5. Check the playlist name
Always try to use the correct commands for Alexa so you don’t confuse her. Here is a list of .
After issuing the correct commands, if the Echo doesn’t play your playlist, try adding the word My to your command. For example, “Alexa, play my Super Nova playlist.” If it still doesn’t work, take a look at the names of your Spotify playlists. Avoid adding punctuation, difficult titles, or acronyms to the name. Also avoid keeping similar names for playlists like Super Nova 1, Super Nova 2, etc.
To rename a playlist, open the Spotify app and tap the Your Library tab. Open your reading list and tap the three dots icon at the top.
Choose playback in the menu. Assign a simple and unique name.
Sometimes even radio stations are responsible for “storing” music playback. So if you ask the Echo to play an artist’s song, the device could simply connect to a radio station on Spotify that could be in trouble. Again, these problems may be temporary. However, if they persist, you should look for other solutions.
6. Check the Echo device name
Along with the playlist names, you should also check the names of your Echo speakers (if you have more than one) and groups. None of them should have the same name.
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To check this, open the Alexa app and go to the Devices tab. Here you will find your Echo groups and devices. Open the group or device and you can rename it.
7. Use the correct account
Often the issue is caused by an account conflict where a user has two different Spotify accounts: free and premium. Sometimes your phone defaults to the free account, making Spotify unavailable to users in countries where a premium account is required. Therefore, you need to add the correct Spotify account to the Alexa app. To do this, unlink your free account (as shown below) and add the one with a premium subscription. Of course, Spotify is also available for free subscription users, but in some countries.
Likewise, if you have a , Alexa may have switched to another user. This will again cause problems with your Spotify. To check the currently active profile, ask “Alexa, what account is this” or “Alexa, what profile am I using.” If it’s another user, say “Alexa, switch users.”
8. Disable random play
This solution may surprise you, but some Spotify users have suggested that if shuffle was on the last time you listened to Spotify, it would cause problems with your Echo. So, disable shuffle play on Spotify to fix the issue.
To disable shuffle play, open the current playing screen in the Spotify app. Tap the green random icon to turn it off. You can also disable it in desktop applications.
9. Unlink Spotify Account from Alexa
Then you should try to unlink your Spotify and Skill account from Echo. To do this, follow these steps:
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: Open the Alexa app on your phone.
2nd step: Tap the three bars icon at the top and choose Settings.
Step 3: Tap Music followed by Spotify.
Step 4: Tap Disable Skill. Confirm on the next screen.
Step 5: Go back and tap Enable to use the Spotify skill. Follow the on-screen instructions to re-add your Spotify account.
You can also do it on the web. To do this, access your app tracking. Then click Remove Access next to Alexa.
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10. Make Spotify forget about your Echo device
Forgetting your Echo device from the Spotify app has also proven to be beneficial for users. To do this, open the Spotify app and go to its settings. Press to device. You will find your Echo device. Tap the three dots icon next to the speaker and select Forget this device.
11. Update applications
Keeping your apps updated is a good option as it fixes bugs in the app. You need to update the Spotify and Alexa apps from the respective stores on and iOS. Open (Android) and App Store (iOS) and search for the app name. Then press the Update button.
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12. Clear cache and data (Android only)
On Android, you can try clearing the cache of the Spotify and Alexa apps. To do this, go to Settings > Applications > Spotify or Alexa . Touch followed by . Deleting the cache will not delete your files or data.
13. Uninstall the app
Spot: If it makes you feel better, the problem isn’t just limited to Spotify. Sometimes Echo can’t either of Amazon music.
Be patient
Sometimes Echo device not playing Spotify music issue may occur due to outdated software. You can check your Echo software version by going to the Alexa app. Tap the Device tab at the bottom and choose your Echo device. Tap About and you will find the device software version. Check that it needs to be installed for the Echo device from the Amazon website. Unlike many cases, restarting the Echo device does not bring any benefits.
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Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will update automatically. Reset your echo. I hope things work out then.
Next: Spotify has a lot of competition from Apple and Music. Find out which is the best streaming music service from the following link.
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