Are you getting “SIM not provisioned” or “SIM not provisioned mm#2” error when inserting a SIM card into your phone? Read this article to find out why you are receiving this error message and 8 possible solutions to the problem.
This error says one thing: your phone does not recognize the SIM card. Therefore, you will not be able to send or receive voice messages, use mobile data, or perform other activities that require a SIM card. If this describes your current situation, see the troubleshooting steps below.
But first, let’s analyze this error and its causes a little.
What does Yes not provisioned mean?
When your device o iOS says your SIM card is not provisioned, there is an issue preventing it from connecting to your SIM card carrier’s network. If your SIM card is new, it may not have been registered or activated by your provider.
You may also encounter this error if:
- The operator’s network has blocked your SIM card.
- The operator’s network is experiencing downtime, especially with SIM card activation.
- You are using your SIM card in an unsupported location that is outside your carrier’s coverage area.
So how do you fix this error? Let’s go there.
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1. Activate Airplane Mode
, wait a few seconds and turn off (airplane mode). This will refresh your device’s connection with your mobile carrier and remove the “SIM not provisioned” error.
Open your phone’s notification drawer (for Android) or Control Center (for ) and tap the airplane icon.
Wait a few seconds and tap the same icon to turn off airplane mode. Try the following trick if your phone still shows the error message.
2. Restart the phone
can also solve this problem. When the phone turns on again, wait a few minutes for the SIM card to activate on the operator’s network. If that doesn’t solve the problem, it’s time to do the laundry.
3. Clean the SIM card and SIM ports
Your phone may not detect or activate your SIM card if there are foreign objects in the SIM tray, SIM slot/port, or on the SIM card itself. By foreign materials, we mean dirt, grime, dust, etc. Make sure the SIM card and SIM port are free of these materials.
Eject the SIM tray from the phone and clean the SIM card and the . Before that, we recommend that you turn off your device.
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Use a soft, dry cloth to clean the gold contact on the SIM card. Do the same with the SIM card tray and slot. However, be as friendly as possible; Do not use too much pressure when cleaning the SIM card slot to avoid breaking the metal contacts.
For hollow SIM card ports, you can blow away dirt with a can of compressed air. Do not blow air into the port with your mouth; the water vapor from your breath can damage the door. Reinsert the SIM card and make sure it is positioned correctly in the SIM tray and correctly inserted into the port.
4. Try another port or phone
On some dual-SIM smartphones, the error message indicates a faulty SIM card, for example “SIM 1 not provisioned” or “SIM 2 not provisioned”. Change the affected SIM card to another SIM slot in your phone and see if that solves the problem.
If the error persists, try inserting the SIM card into another smartphone. If it works, there is a problem with the SIM card slot or the cell phone antenna. Visit an authorized service center to have your phone examined for possible hardware damage.
However, if other devices also do not recognize the SIM card, you should contact your mobile operator (see method #7).
5. Install carrier configuration updates
If there is a carrier settings update for your phone, installing it may help resolve the issue. The operator settings have a variety of functions. When your wireless service provider introduces – For example, they are implemented on your device through carrier configuration updates. These cellular settings contain settings that activate basic functions such as phone calls, mobile data, , personal hotspot, etc. On your cellphone.
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Bug fixes that address cellular connectivity issues are also released to your phone through carrier settings updates. These updates are usually installed automatically when you insert a new SIM card into your phone. Sometimes, you will receive a message asking you to install a cellular update.
Sometimes you will need to manually check for cellular settings updates. below to do so.
annotate: Installing carrier configuration updates requires a or mobile data.
Install Carrier Settings Update on iPhone
We go to Definitions > In general > About and look for an option to update carrier settings. If you don’t see this option on the page, your iPhone is on the latest carrier settings.
Install Carrier Settings Update on Android
Move to Definitions > about the phone and look for one profile update button. On some Android devices, you’ll find this option on the System Updates page; Go Definitions > System > Advanced > Upgrade system.
If you don’t see carrier settings updates on both pages, check if your phone has a dedicated carrier settings page. You can find this at Definitions > cellular network > operator settings. Better yet, search for “carrier settings” using the search box on the Settings page.
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Your phone probably has the latest carrier settings installed if you don’t see an option to update it manually.
6. Update the Carrier Services app (for Android)
The Android operating system has a dedicated app that manages the cellular handshake between your phone and your carrier’s network. It’s called the Carrier Services application. You may receive the “SIM not provisioned” error if the app has a bug that prevents the phone from communicating with the mobile carrier.
Follow the steps below to update the Carrier Services app on your Android smartphone.
1. Go to Settings and select Apps and notifications.
2. press see all applications.
annotate: Some Android devices have this option like application information.
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3. Then press the button three dot menu icon in the upper right corner of the page and select show system.
4. Browse apps and select Services for operators.
5. Press the button Advanced dropdown option.
6. Scroll down to the Store section and tap Details of the application.
This will redirect you to the Carrier Services app page on Store.
7. Press the button Update to install the latest version of the app on your phone.
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If the “SIM not provisioned” error persists after updating the app, restart your phone and see if that helps.
7. Contact your SIM card provider
If none of the solutions listed above solve the problem, you have one last card to play: ask for help! Contact your mobile operator (via email, social media or phone) for help. Ask if your SIM card is active or registered on your network and let us know what steps you have taken so far to resolve the issue.
Easily restore SIM card functionality
I hope you were able to get your SIM card working again. If you are still experiencing issues with the “SIM not provisioned” error even after contacting your network operator, you may need to replace your SIM card.
If you want to know other articles similar to How to Fix Sim Not Provisioned Error on Android or iPhone you can visit the category.
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