Are you thinking of unsubscribing from Vodafone because you are not happy with the service provided? We tell you how to process this process step by step and how to cancel each of the services offered by the company.
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Unsubscribe Vodafone
It is a very common process nowadays. This is due, in part, to the fact that there are many companies that offer telecommunication services and offers very similar.
is one of the most experienced operators in the sector with a wide variety of rates. However, not all of its clients are satisfied with the service received and decide to start a cancellation process.
If you find yourself in this situation, you should know that you can process the withdrawal by phone or by post. Next we explain how to cancel vodafone in the two available ways.
- Aspects to take into account when unsubscribing from Vodafone
- The get off Vodafone It may take up to two business days to become effective.
- If you haven’t finished your, you probably have to pay a penalty. The amount may vary depending on the time remaining to complete the stay and the contracted services.
- When you unsubscribe you will lose your phone number.
- currently not possible unsubscribe from Vodafone online.
- To unsubscribe you will need verify your identity providing your ID and some details about the line.
Unsubscribe from Vodafone by phone
Unsubscribe from Vodafone by calling It is the fastest way to manage this process. It is not a complicated process, but it is important to follow all the steps so that the cancellation is carried out correctly.
The hours to contact the Vodafone cancellation department It is from Monday to Friday from 9:00 a.m. to 10:00 p.m.
These are the steps to follow to unsubscribe from Vodafone by phone:
- Contact the company by calling: (from a Vodafone number) or (from another operator) and indicate that you want to unsubscribe.
- Once the cancellation has been processed, Vodafone will send you an SMS code associated with your line.
- Access and fill in all the fields. Enter the code that Vodafone has provided you in the “Verification code” field.
- Select the Vodafone products that you want to cancel.
- Confirm that all the data is correct.
Unsubscribe from Vodafone by post
He Vodafone cancellation procedure By post is somewhat slower than by phone and you may have to wait a few days for a response from the company. However, it is a way to avoid being on the phone for a few minutes.
If you prefer to use this method to request the cancellation, we will show you the steps to follow to unsubscribe from Vodafone by email portal:
- Write a letter that includes your personal data and a declaration of agreement with the cancellation of the services that you want to give of get off Vodafone.
- Send the letter to the following address: Vodafone Spain, Att. Departure Department, Avda. América 115, 28042 Madrid.
- When Vodafone receives the letter and checks that everything is correct, the cancellation will become effective. They may contact the account holder to confirm the deletion.
How to return Vodafone equipment when unsubscribing
Once you have requested the cancellation in VodafoneIt is important that they have lent you at the time of hiring. This way you will avoid having to pay a penalty that can be between €45 and €120.
You have a period of 30 days from the cancellation of the service to return the , the TV decoder, the fixed telephone or any other equipment that is property of Vodafone.
To be able to return the equipment you need a code that Vodafone will send you by letter and by SMS within a maximum period of 10 days from when you formalized the cancellation. Once you have the code, you have two options to return Vodafone equipment:
- Deliver to Post Offices (free service):
- Put all the equipment in an opaque bag and close it properly.
- Deliver the package to any Post Office together with the receipt that Vodafone will have sent you by letter and the return code (you must have a different code for each device to be returned).
- Remember to keep the receipt of return that they give you.
- Request the collection of the package by a courier (cost of the service €12 that will be charged on your next invoice):
- Request the collection of the equipment by calling customer service and specify a day, time and address for collection.
- Give the package to the courier indicating the return code.
- In this case it is also important that you keep the return receipt that the courier will give you.
You can check the cost of collecting your goods from your email or from your private Vodafone area in the My Vodafone app or on the web.
Unsubscribe Vodafone TV
If at any time you hired the Vodafone television service and now you want to unsubscribe, you have to choose if you want to manage the process by calling or by post. The steps to follow are those indicated in the previous sections.
Remember that at unsubscribe from Vodafone TV you have 30 days to return the decoder to avoid paying a penalty.
In case you just want unsubscribe from HBO with Vodafoneyou can do it from the My Vodafone customer area as follows:
- access your
- Select “TV and more” in the main menu
- Enter “HBO Spain”
- Select the line on which you have the promotion
- Click on the “Manage” button and deactivate the service
You can also unsubscribe just one package of and maintain the Vodafone television service. To do this, you must carry out the management through the Vodafone telephone.
In the same way, those businesses that have contracted the can cancel the service through the Vodafone telephone for companies: .
Unsubscribe a Vodafone line
The process to follow for unsubscribe a Vodafone line contract is the same as with other company services.
If you SIM card is prepaid, as there is no contract associated with that line, it will not be necessary to unsubscribe. In this case, it will suffice to not recharge the card for 7 months and it will be permanently cancelled.
In both cases, you should know that when you cancel your line you will lose your phone number.
But, remember that if you have one of which you still have installments to pay, you will have to pay the amount that you have left to pay from the terminal to be able to unsubscribe your line in Vodafone.
If you have contracted one of the unsubscribe process is the same.
Unsubscribe Internet in Vodafone
As with the services mentioned above, to unsubscribe Internet in Vodafone You must follow the same steps explained at the beginning of the article.
Whether you have an Internet connection via ADSL or ADSL, you can unsubscribe by calling or by post. In both cases you will have a period of 30 days to return the router.
If you have contracted an offer, the unsubscribe process is the same. But, remember that you will also have to return the Vodafone landline phone if the company gave it to you at the time of registration.
Portability to another company
If you unsubscribe from an operator, in this case Vodafone, you will lose your phone number. For this reason, from we recommend you to make one.
In this way, you can choose a rate that best suits your needs while keeping your usual telephone number.
If you find yourself in this situation, you know that there are many telecommunications companies that have very good offers. Below we show you some Internet and mobile rates with the best value for money at the moment:
LOWI FIBER 300 Mb + MOBILE 50 GB
PROMO MÁSMÓVIL FIBER 300 Mb
YOIGO FIBER 500 Mb + MOBILE 40 GB
To receive free advice on the best rate for youyou can call us for free and we will inform you without obligation of all the available options.
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