One of the great advantages of having a tablet is the possibility of connecting it to the Internet in order to be able to browse, consume streaming content, check social networks, email, etc. Therefore, when we find that users have problems like “my tablet won’t connect to wifi“, it’s important to figure out if it’s not a problem with the device itself.
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In this article we will provide you with a series of possible causes and solutions, based on the most frequent questions raised by a tablet that does not connect to the Internet. Stick around to find possible solutions!
My tablet does not connect to Wi-Fi: Possible causes
It is not at all strange that tablets of any operating system can present connectivity problems. In general, when a tablet does not connect to Wi-Fi, this can be due to many different causes, but the most frequent (and which do not include problems with WiFi antennas directly) are:
Incorrect network settings
If the IP address is not configured correctly, or there are problems with the software or firmware, this can lead to the inability of the device to connect properly to the WiFi.
Wrong Wi-Fi password
Although it may seem silly, if the password of the router is changed at home, and you do not update that information in the WiFi configuration settings saved on your tablet, it will logically not be able to connect.
signal interference
Wi-Fi travels via radio waves in a straight line, so a remote location, or the inability of a modem to reach your entire home, can affect the Wi-Fi reception on your tablet, causing it to drop out. disconnect, or it just won’t work.
My tablet connects to Wi-Fi but does not have Internet
Another possibility in terms of Wi-Fi connectivity and tablets is that your tablet connects to Wi-Fi without problems, but indicates that it does not have Internet:
In some cases, the tablet reports that it does not have Internet access, but it is important that you check this by doing a quick online search or going to a social network to see if the feed is updated. It is not common, but it can happen due to a software problem that the device that receives the signal (in this case the tablet) claims that it does not have an Internet connection, but it does.
Now, if it does connect but you do not have Internet access, then we recommend you follow the verification steps below, just as if it does not connect at all:
What to do if my tablet does not connect to Wi-Fi or cannot access the Internet? Possible solutions
If you are facing the problem of “Why can’t I connect my tablet to Wi-Fi?the first thing we recommend you do is update your device with the latest version of the software.
This will allow you to rule out any issues related to the specific software, but if an update doesn’t work and you can’t connect to Wi-Fi afterwards, keep looking through the following for solutions:
1. Check the Router for possible problems
To see if the router (router) at home is the problem, what you can do is connect your device to a different WiFi network, if it can connect, you see that it has to do with the router, in which case you should reset it .
If you can connect other devices to it, then check if the WiFi network is set to hidden for security reasons, because if it is, it may not appear discoverable on your tablet.
2. Do a soft reset
If a momentary error has occurred, you can try restarting the tablet by pressing the “Switched on” and “Volume –” at the same time, until the tablet restarts. Once this is done, try connecting to the WiFi once more.
3. Clear the cache
When the cache data stored in the internal memory gets corrupted, problems can occur on the tablet. Therefore, it is best that you choose to clear the cache participation by entering Recovery Mode:
- Turn off the tablet.
- Press the ” buttons at the same timeSwitched on” and “volume +” until the tablet brand logo appears.
- Stop pressing the ” buttonvolume +“but keep the of”Switched on” held down until the Recovery Menu appears.
- Select the option “Wipe cache partition“using the buttons”volume +” and “Volume-” to go up and down, and “Switched on” to give OK.
- After this step, select “Restart system“.
4. Start the tablet in Safe Mode
Sometimes the cause my tablet can’t connect to the internet It is due to the installation of harmful applications that may affect the connection of the tablet. To find out if this is the problem, you can start your tablet in Safe Mode, which is that the device restarts activating only the apps that were installed from the factory.
Do it in the following way:
- Turn off your tablet.
- Press the ” keySwitched on” and keep it pressed until the logo of the brand appears.
- Now press the ” keyVolume –” until the tablet finishes rebooting and you see a small banner at the bottom of the screen that says Safe Mode.
Try to connect the Wi-Fi, and if you manage to access it and the Internet that way, you will have to find the app that is causing problems and uninstall it. You can still do a Factory Reset, to delete all the apps you have downloaded, we will tell you how later.
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5. Reset Network Settings
Other times, the reason behind I can’t connect my tablet to wifi It is the same one that makes it impossible to connect to the data network, for which we can try the following:
- Open the ” menuSettings/ General Management/ Reset/ Reset Network Settings/ Reset Settings“
After this, you must reconnect your tablet to the Wi-Fi by entering the data of the IP address, password, etc. If it doesn’t work, try the following.
6. Delete and add the wireless network
A wrong configuration or change in the networks can cause a disconnection with the WiFi. In that case, follow these steps:
- Enter to “Settings/ Connections/ Wi-Fi/ Advanced/ Manage Networks/ Delete“
- At this point, select the Wi-Fi network with which you cannot connect and confirm its deletion.
- Go back to the section “Wifi” and select “add network“, re-entering all the necessary data for connectivity.
7. Check for possible incorrect passwords
If your problem is that my tablet does not connect to the Wi-Fi in my house, although it may seem silly, you should not rule out a change in the router’s password. When you remove and add the Wi-Fi network once again, if it doesn’t let you connect, the password may be wrong.
Try to connect with other devices such as your phone, removing the Wi-Fi and re-registering it, if it connects, we are facing a tablet problem, but otherwise:
The best thing you can do in such a case is to connect from your computer and change the password of your router.
8. Do a Factory Reset
When all the previous possible options have failed, it is time for you to consider doing a Hard Reset on your tablet. It is convenient that you make a backup copy of the information that you have in its internal memory, since after the reset all the apps and information in it will be deleted.
Once this step is done, continue with:
- Enters “Settings/ General Management/ Reset/ Factory Reset/“.
- Click OK and wait for the tablet to reset.
If after all this, you have not been able to connect your tablet to the Wi-Fi, it is most likely that we are facing a problem with the components of the tablet, such as the Wi-Fi antennas. In this case, it is best that you take your equipment to a workshop for its review.
Frequent questions:
Finally, we’ve put together a whole series of more specific questions that you might be asking yourself right now. Pay attention to the possible solutions that fit your case:
How to activate WiFi on Android tablet?
Activating WiFi on an Android tablet is extremely simple, but let’s review the steps for those novice users wondering How do I connect WiFi to my tablet?:
- Enter the menu where all the applications are located.
- Find the app “settings“, and then select “connections” or directly “Wifi“.
- Enter the Wi-Fi section and activate it.
- Select the WiFi you will connect to and enter the password if necessary.
Why is my Samsung tablet not connecting to Wi-Fi?
If a Samsung Galaxy Tab tablet won’t connect to WiFi, it’s not like there’s a brand-specific cause for this. Therefore, it is recommended that you carry out the following checks:
- Restart your router and tablet: Unplug the router and leave it without power for a couple of minutes. At the same time restart the tablet by holding down the “Switched on” and “Volume –” for 1o seconds, until the Samsung logo appears. Wait for both devices to turn on.
- Forget current network settings: Enter the settings menu of your tablet and do the following “Settings/ Connections/ Wi-Fi/ Settings/” and then selecting your home network, delete it, so that it can be detected again and connected.
- Reset Network Settings: Within “settings“search and select” General Management/ Reset Network Settings/ Reset Settings“. After this the tablet will restart and you should try to connect to Wi-Fi.
If all this still does not solve the problem, you will most likely have to reset your tablet to the factory. And if that does not solve the problem, you should consider that the problem is physical, that is, hardware. Here is the link to the page.
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