is a leading membership warehouse club with nearly 600 stores in . This trusted retailer offers goods and services for your everyday needs at an affordable price and with a 100% satisfaction guarantee.
It sells a variety of things such as televisions, indoor antennas for remote areas, bulk foods, batteries, clothing, Cricut Maker laptops, prepared foods, fitness equipment, vitamins, alcohol, stamps and much more.
Sam’s also sells innerspring mattresses, memory foam mattresses, and mattress sets in its warehouse clubs. You will find a type of mattress that adapts to your rest needs.
Have you purchased a Sam’s mattress at your local department store at a good price? However, once you got it home and slept on it, you decided that it was an uncomfortable mattress that couldn’t be fixed with a pillow top. Fortunately, Sam’s return policy for mattresses allows you to return it for a refund.
So, How does the Sam’s Mattress return policy work?
Short answer: Sam’s mattress return policy offers refunds and replacements within 30 days of purchase. They are proud to offer a complete satisfaction guarantee.
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However, you cannot physically return the mattresses to the store. We will discuss it in more detail in the following sections.
What is Sam’s Mattress return policy?
Sam’s mattress return policy is part of the Club’s 100% satisfaction guarantee. The warranty covers refund and replacement of all mattresses within 30 days of purchase. It even allows you to return used mattresses and lost receipts. You must remove the “Do Not Remove” labels from the mattress to receive a refund.
It’s best to bring the “Do Not Remove” labels and your receipt for hassle-free returns and refunds at the Sam’s customer service counter. You don’t need to take the mattress to the store.
Please note that Sam’s Club does not accept physical returns of mattresses to the store. Additionally, store managers may reject a return or refund request if the customer has abused the store’s return policy.
Sam’s Club’s return policy does not allow returns on tickets, gift cards, prepaid cards, personalized items and photos, recipes, and purchases made through their wholesale program.
Check to learn more about Sam’s Club’s return policy for everything purchased online and in store.
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Check out our guide on Costco mattress return policy.
What is Sam’s Mattress return policy without receipt for a mattress?
Sam’s allows you to return a mattress without a receipt for store credit. However, the process will be faster and you will get a refund in the original form of payment with a receipt and the tags for your mattress.
Of course, they understand that physical receipts are sometimes lost after the purchasing process.
This is how Sam’s handles returning a mattress without a receipt
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In the shop
For an in-store purchase, bring your Sam’s Club membership card and mattress tags so a customer service agent can look up your receipt.
In most cases, the database can only search for receipts that are less than two years old. Once a copy of the receipt is found, you’ll get a refund on a Sam’s Club shopping card.
Online
For online purchases, you can find your purchase history by logging into your account. Search your purchase history and print a copy of your mattress receipt.
Alternatively, take a photo if you don’t have a printer to print the documents. Although Sam’s is not a late-night store, you can start the return process online 24/7.
Can I return an opened mattress to Sam’s Club?
Yes, Sam’s will allow members to return an opened mattress for a refund. Their 100% satisfaction guarantee return policy covers open and used mattresses. You have up to 30 days after purchase to receive a full refund.
However, you do not have to return or send the mattress to the warehouse. Just bring the receipt and the “Do Not Remove” labels attached to the mattress.
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How to return a mattress to Sam’s Online?
Although Sam’s does not require you to return the mattress for online purchases, you will receive a refund. Plus, once you’ve submitted a return request, your online purchase will receive a prepaid return label.
Log in to your account and click the button Shopping history on the Sam’s Club member website. After submitting your request, you will receive a prepaid shipping label that you can return by mail with the labels, mattress receipt, and any other documents required by Sam’s return policy.
You are not returning your mattress, only the tags. Additionally, original shipping costs for the mattress will not be refunded unless Sam’s made a mistake or the mattress was damaged during shipping.
This online return process may take up to seven business days.
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How much does it cost to return a mattress to Sam’s Online?
There is no cost to return a mattress to Sam’s, except for shipping costs. First of all, you are not returning the mattress, just the tags on it. Second, Sam’s mattress return policy does not refund shipping costs unless the mattress is damaged or the company made an error.
How long can I return a mattress to Sam’s?
Sam’s mattress return policy allows you to return or replace your mattress up to 30 days after purchase. Plus, their 100% satisfaction guarantee allows you to return it unopened and used within the specified time frame. Policy applies to online and in-store purchases
How does Sam’s refund money on mattress returns?
Sam’s Club will refund your money using your original payment method with a mattress receipt, or you’ll get store credit without a receipt. For example, if you bought the mattress with a credit card, bring the same credit card and they will give you a credit.
If you don’t have a receipt or the same credit card, the customer service representative will refund your money on a Sam’s Club purchase card. You can use the card for another purchase or buy Sam’s Club gas at the pump.
Once your refund is approved, the store will credit your account or give you a gift card immediately. Although it may take a few days for the credit to appear on your credit card due to the slowness of direct deposits.
Online mattress returns can take up to seven business days.
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Can a non-Sam’s Club member return a mattress?
No, a non-Sam’s Club member cannot return a mattress or any other item purchased in-store. Members can only make returns. A return to Sam’s Club a membership number or a receipt, and must be done by a member.
Does Sam’s Club accept the return of a mattress?
No, Sam’s Club will not collect the return of a mattress. As stated in Sam’s mattress return policy, customers are not required to return a mattress. To be even clearer, they don’t want it back. So, unfortunately, it is up to the customer to dispose of or move the unwanted mattress.
However, Sam’s will refund a purchased used mattress within 30 days, but will not physically take it away.
The best way to dispose of a mattress is to recycle it. According to the Mattress Recycling Council, more than 80% of a mattress can be recycled. Unfortunately, if you throw your mattress in the trash or scrap yard, it will end up in a landfill.
The cheapest way to dispose of a mattress is to contact the manufacturer for free pickup, check that they run your city or state, and shelters may accept gently used mattresses, local businesses, listings on Craigslist or OfferUp, either .
Does Sam’s Club take back old mattresses?
Yes, Sam’s Club will remove an old mattress when delivering a new mattress upon request. This includes the transportation and proper disposal of old mattresses, box springs, and bed frames.
However, they will not take the headboard and footboard. Additionally, the policy states that the delivery company has the right not to remove an old mattress or set that is considered a biohazard.
You can contact your local Sam’s Club mattress delivery service to
What brands of mattresses does Sam’s Club sell?
Sam’s Club sells more than a dozen different brands of mattresses in its warehouse and online. Size, shape, support, firmness, material and springs may vary. They sell cheap and high-end mattress brands that fit your budget and sleep needs.
Sam’s sells the following mattress brands in store and online:
- Tempur-Pedic
- Beautyrest
- Sealy
- Serta
- American Sleep Collection
- Alera
- AllswellTrend Lab
- Dela Children
- ghost bed
- Molecule
- Scott Living by Restonic
- Tuft & Needle
- Zinus night therapy
- Affiliate brand
Sam’s Club mattress return policy applies to all mattresses.
Sam’s Mattress Return Policy Overview
Sam’s Club is known for its wide range of services, such as used tire replacement, pharmacy services, car rentals, and check printing. It also sells products at affordable prices, including bulk items and large furniture items such as mattresses.
To ensure a 100% satisfaction guarantee for its customers, Sam’s Mattress allows the return of mattresses within 30 days of purchase. Don’t try to make a return after 90 days!
Although they offer refunds and replacements for both in-store and online purchases, you don’t have to physically return the mattress to them.
Please also note that, although the return policy does not have a maximum return limit, Sam’s Club managers may refuse a return if the mattress is very old or if there is suspicion of fraud or abuse.
If you want to know other articles similar to Sam’s Mattress Return Policy: No Receipt, Time Limit, Pickup you can visit the category.
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