It is increasingly common to locate notifications from Mozilla browser users that report annoying messages with the error code ssl_error_rx_record_too_longwhen starting to enter a web page that they usually visit through a secure https connection.
What this failed secure connection notification refers to, what causes it and how the common user can fix this traffic error are three informational elements that you must manage to ensure that your Mozilla browser works correctly and improves your web experience.
What is ssl_error_rx_record_too_long. Why does this error code occur?
The ssl_error_rx_record_too_long is a code that identifies a failed secure connection action that occurs in web browsers, most commonly on the Mozilla Firefox server.
If when trying to open a page in Mozilla Firefox, with the htpps security protocol, this notification appears, denying your entry, it is very likely that your browser does not have the possibility of verifying the secure access data to the site.
Regardless of whether you have regularly accessed the same page on other occasions, this error may appear and may be product of incorrect configuration of an SSL certificate.
The result is a blocking of access to the page you want to visit, generating an annoying situation for your browsing day and affecting the correct function of your Mozilla browser.
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It is also possible that the ssl_error_rx_record_too_long occurs due to a misconfigured proxy which prevents the successful execution of the SSL handshake on port 443.
In this case, the possible solution(s) require to be applied by a user or technician with a somewhat higher level of computer knowledge or experience.
However, in most cases it is not something that complicated and for this There are several simple methods that will allow you to fix this error and eliminate the generation of ssl_error_rx_record_too_long code.
These are quick methods that, applied correctly and in detail, will allow you to reduce the frustration derived from the untimely interruption of your web experience.
So that as an average user you can solve the ssl_error_rx_record_too_long code, We recommend applying the following methods. Attention for .
Solution Methods for “ssl_error_rx_record_too_long” code
Researchers and specialized publications, as well as Mozilla Firefox technical support suggestions, have recorded and presented more than a dozen practical solutions to solve the failure. ssl_error_rx_record_too_long.
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From the simplest to the most complex, we present them here so that you can put them into practice and solve the operating problem of your browser.
Change the secure access protocol, use HTTP
What is currently recommended is to access websites with security protocols that guarantee true navigation protection, meaning URLs certified under the name https.
This is because the https protocol is supported by SSL certifications, which protect the connection through an encryption process of web data traffic.
However, since the ssl_error_rx_record_too_long code blocks specific access to secure https connections, The most immediate and easiest solution is to re-enter websites using the http prefix.
Although unsafe for navigation, the use of http can be the solution for the ssl_error_rx_record_too_long problem, however, we suggest caution and caution in its use, it can be assumed as a last resort action.
To open websites with the http protocol you must:
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- Open a blank tab.
- In the address box, enter the URL to use, the one that appears blocked by ssl_error_rx_record_too_long, replacing https:// with http://.
- Press Enter to go to the desired page.
Mozilla will likely have the https protocol automatically configured and will re-place it, so you will have to manually edit and re-place the URL with http.
Try web login without activating Proxy
A second effective method to fix ssl_error_rx_record_too_long access failure is change connection settings parameters to the Internet from the Firefox browser.
You can do this by completing the following steps:
- Opens Menu (icon with the three horizontal lines in the upper right corner of the screen)
- Click on Options.
- In Firefox Options, locate Network Configurationat the end of the displayed list.
- Press Setting.
- In the popup menu in the box Configure Internet Proxy Accessselect the option No Proxy
- Press Accept.
- Lastly you must restart the browser and access the page that presented the error again, to verify if ssl_error_rx_record_too_long was completely eliminated.
Activate safe mode to open Mozilla Firefox
In its configuration, the Mozilla Firefox web browser has the option to Start in Safe Modea feature that can be an effective solution when errors occur in its operation such as ssl_error_rx_record_too_long.
The advantage of starting in safe mode is that Firefox It disables all its extensions and acceleration options, restricting its operation to minimal options.
In this way you will be able to access the blocked pages, since the minimum of options that are activated in safe mode allow the detection of what generates errors, specifically in this case under the code ssl_error_rx_record_too_long.
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To activate the Safe Mode just click on “Open menu” (it is the icon with the three horizontal lines in the upper right corner of the screen) followed by the option “Aid”. You will see how this will open a new drop-down menu.
To start Mozilla Firefox in Safe Mode you must:
- Open Menu (icon with the three horizontal lines in the upper right corner of the screen).
- Press the option Restart with Add-ons Disabled.
- In the pop-up window confirm the restart of the browser by clicking Restart.
- Press Start Safe Mode.
To check if it now allows access, go back to the website that had the ssl_error_rx_record_too_long message.
Before entering the website, disable Mozilla extensions and/or add-ons
An alternative method to entering Safe Mode that may prevent you from needing to revert the browser’s default startup settings is the direct deactivation of Mozilla Firefox extensions and/or add-ons.
Some Mozilla plugins or extensions when connecting to web servers may be what causes the ssl_error_rx_record_too_long error. Therefore, a solution is to eliminate them directly in the following way:
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- Press Menu (icon with the three horizontal lines in the upper right corner of the screen).
- Click on Accessories.
- In the menu that appears on the left side of your screen, press Extensions and check all the necessary ones in the list on the right.
- Press deactivate.
- Restart your browser and to check if it now allows access, go back to the website that presented the ssl_error_rx_record_too_long message.
Reset Mozilla Firefox to its default settings
It is likely that we have made changes to the configuration of the Mozilla Firefox browser that may lead to the generation of errors in its operation, perhaps this is an answer to why the ssl_error_rx_record_too_long code appears.
The direct solution to this is reset the factory settings of the Firefox browser. This will delete subsequent settings, plugins and themes added to the configuration.
The method to restart Mozilla to its default configuration must be executed as follows:
- In the Navigation Bar enter the text about:support.
- Press Enter.
- In the pop-up window, the technical information of Mozilla Firefox will appear, locate there and press the option Reset Firefox.
- To confirm press Reset Firefox.
To check if it now allows access, go back to the website that had the ssl_error_rx_record_too_long message.
Check the function of your antivirus and if necessary disable it
The generation of the ssl_error_rx_record_too_long code may be related to some functions of the antivirus software installed on your computer that mistakenly blocks access to secure pages.
Features such as network traffic monitoring and certificate verification can make eSecurity software by default restricts access to a website, even if it is secure.
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In that case, it is advisable that you check if functions are enabled in your antivirus that cause this annoying effect. To carry out the check you must deactivate the antivirus for a moment.
In this period you must proceed to try to access the page that displayed the ssl_error_rx_record_too_long message, if you access freely, the problem is in the security software function.
The most practical solution is disable SSL related antivirus features. Then you must restart your computer and to verify you must connect again to the website that had access blocked.
In extreme cases you should change your security software on the other hand, it offers you the necessary features for the correct functioning of Mozilla Firefox.
We have always made emphatic reference to the importance of keeping software, applications and various use tools on your computer equipment updated, a reference also valid for web browsers such as Mozilla Firefox.
Implementing an outdated browser may hinder your access to some websites, which may be why the ssl_error_rx_record_too_long warning message in Firefox continues to appear on your computer.
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The updates to its newer versions, in the Mozilla Firefox browser they are usually automaticbut if you want You can also run them manually by doing the following:
- Press Menu (icon with the three horizontal lines in the upper right corner of the screen).
- Locate and select Aid. (Help)
- Press the option About Firefox (About Firefox).
- In the new window will appear the information about the version of Mozilla Firefox you useif you are running the latest one or if you need to update.
- If necessary availablewhich will download and run automatically.
Upon completion of the Firefox update, check to see if the error has been removed by going to the page blocked by ssl_error_rx_record_too_long.
Install Mozilla Firefox on your computer again
So far the methods described above have been effective in suppressing the action identified with the ssl_error_rx_record_too_long code in Firefox.
But if, on the other hand, in your specific case this has not been effective or satisfactory, perhaps the most suitable solution is install the Mozilla Firefox browser again on your computer.
As a prior step to this you must first and can proceed to…
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