Many users do not know What to do when HP Touchpad not working in Windows 10since they use this element of their laptop as a mouse, and when it stops working correctly it delays their daily work, producing inconvenience uncomfortable, that is why below we will teach you how to solve it.
This type of problem may be due to the Touchpad drivers are corrupted, outdated or incompatible, or Touchpad is disabled with physical key, incorrect configuration, corrupted system files. Therefore, we invite you to continue reading and solve this situation.
HP Touchpad
A TouchPad is the pointing device with a touch-sensitive surface located in the palm rest area of the laptop, which you can adjust the sensitivity, activate or deactivate resources and movementsand change the functions of its buttons.
The TouchPad has a touch sensitive areawhich is surrounded by two or more buttons that function like the left and right buttons on a external mouse. As well as having unmarked areas for left and right clicks, instead of separate buttons.
Given this, H.P. recommends periodically searching for Software updatesdrivers, and system BIOS to get the most out of your laptop and pointing device.
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For this you can consult in the section Run Windows Update (Windows 10) in the next one, or in the HP document HP computersin the download or update software and drivers section in the following
Setting up HP TouchPad in Windows
For configure touchpad You have to open the properties page and activate or deactivate individual settings, following these steps:
Upon entering Windows You have to search Touchpad.
In the list of results, you have to click on the option TouchPad Settings.
Then in the TouchPad window, click on the option Additional configuration.
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Then you click on the tab TouchPad Settingsif you have a device Synapticsthe tab includes the Synaptics icon
After that you click on Setting.
After adjust scrolling, clicking, touch sensitivity, edge sensitivity and motion actions according to your preferences personal.
The window of Properties is divided into three areas to help you set up the TouchPad.
- He left side The window displays gestures and actions. Then you click to highlight an individual gesture or action. When highlighted, select the icon Aid for more information or select the icon Setting to change the settings.
- The bottom Right shows the finger movement associated with the gesture or action.
- The upper part Right shows the screen’s response to finger movements.
Then activate or deactivate individual gestures by clicking the checkbox next to each item. A check mark in the checkbox indicates that the gesture has been activated.
To finish, click on Apply and finally in Accept.
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Causes that cause the HP Touchpad not to work
There are several causes that produce a HP Touchpad error that stop its operation, the most common are the following:
First Cause
The touch panel is disabled by a special button
On some HP laptops they have a button right on or near the Touchpad to activate or deactivate itand many users who are unaware of the existence or purpose of this button may have accidentally pressed it, blocking thus the touch panel.
This button not available on all models, and is most commonly found on the lines of the Pavilion series. The appearance of the button varies and newer devices have a integrated touch button in the upper left corner of the touch panel.
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In this sense, the use of this button is usually indicated by the presence of an LED, which lights up when the panel is locked. While in some models, the button It is located at the top center or above the panel, so it is physical.
Second Cause
Operating system settings
In many cases the operating system settings are what affect the performance of the Touchpad. Even if you have not edited any of the indicated settings, you have to check all of them.
Third Cause
Problems with drivers
By existing a missing, outdated or problematic driver causes the Touchpad to not work correctly or to completely ignore touch.
Fourth Cause
Has viral activity
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A virus may be the one that blocks the operation of various PC components, including the Touchpad, which is neither rare nor an exception to the rule. If there is no apparent reason why it has stopped working, you need to make sure to check your operating system for malicious objects.
Fifth Cause
Hardware malfunction
There is a possibility that the failure is not in the software, but in the hardware, that is due to some external factorsfor example, the laptop has been dropped, has been flooded with liquid, has been subjected to strong shocks and vibrations, has been disassembled by the owner or by a service center employee, has had any conditions incorrect operation.
It is important to remember that the Touchpad It is the surface under which the circuit board and circuit boardand both could have failed in the course of the previous problems.
What to do when HP Touchpad not working in Windows 10
To in which you HP Touchpad does not work, here are several options to solve it:
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First Method
Updating the Touchpad driver
In this case you have to follow these steps:
You have to press the key Windows + X and then you select the Device administrator.
Then expand mice and other pointing devices.
After that, you right-click on the HP touch panel and select Properties.
Then switch to the tab Controller and you click on Update controller.
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After that, select Examine my computer for the control software.
Next, select Let me pick from a list of device drivers in my computer.
After that you have to select the device compatible with H.I.D. from the list and click Following.
After you have to restart your PC to save the changes.
Second Method
Reinstalling the mouse driver
In this case you have to follow these steps:
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You have to press the key Windows + Rthen you write control and you press Enter to open the Control Panel.
In the window of device administrator, you expand the Mice and other pointing devices.
Then you click with the right mouse button on your touch device and select in Uninstall.
If you ask for confirmation, select Yeah.
After that you restart your PC to save your changes and Windows will automatically install the default drivers for your mouse, and fix the HP Touchpad which does not work on Windows 10.
Third Method
Using the function keys to activate the TouchPad
Sometimes this problem can arise because the Touchpad is disabled and this can happen by mistake, so it has to be checked.
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Given this, different laptops have different combinations to activate/deactivate the Touchpad, for example on the laptop H.P. the combination is Fn+F3, in Lenovo is Fn + F8.
On most laptops, you can find the mark or symbol on the panel touch on the function keys. Once you find it, press the combination to activate or deactivate the Touchpad that should fix HP Touchpad.
If this does not solve the problem, then you need to double tap the on/off indicator TouchPad as shown in the following image to turn off the Touchpad light and enable it.
Fourth Method
Performing the Clean-Boot
Sometimes he third party software It may conflict with the mouse and therefore you may experience the Touchpad not working.
To fix the HP Touchpad not working issue in Windows 10, you have to perform a clean boot on your computer and diagnose the problem .
Fifth Method
Enabling the touchpad from Settings
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In this case you have to follow these steps:
You have to press the key Windows + I and select Devices.
Then in the left menu, select the Touch panel.
Then you have to make sure you turn on the switch under the Touchpad.
Lastly you have to restart your PC to save the changes.
Sixth Method
Enabling the touchpad from BIOS settings
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If he Touchpad does not work, sometimes it may happen because the touchpad may be disabled in the BIOS; To solve it, it is necessary enable touchpad from the BIOS, following these steps:
You have to start your Windows.
When the home screens appear, press the key F2 or F8 or DEL.
Seventh Method
Enabling the touchpad in mouse properties
In this case you have to follow these steps:
You have to press the key Windows + I and select the option Devices.
Then select the Mouse in the menu on the left and then click on Options additional mouse.
After that switch to the last tab of the window properties of the mouse and the name of this tab will depend on the manufacturer, such as Settings of the Device, Synaptics, or ELAN.
Then you click on your device and then on the option “Activate”.
After that, you can restart your PC to save the changes.
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As could be seen the problem in which the HP touchpad not workingcan be solved with any of the methods presented in this article, to do so follow the guide presented and have your laptop problem-free.
If you want to know other articles similar to What to Do When HP Touchpad Not Working in Windows 10 you can visit the category.
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