If you are experiencing ‘Windows Live Mail not working’ problem while trying to open ‘Windows Live Mail’ on Windows 10 computer, then you are in the right place for the solution. In this post, you will be guided with easy methods/steps to resolve the issue. Let’s start the discussion.
Windows Live Mail: Windows Live Mail is a free email client from Microsoft. Windows Live Mail is designed to run on Windows 7 and Windows Server 2008 R2, but is also compatible with Windows 8 and Windows 10. Windows Live Mail stores each email message as a file .eml separate.
How to fix Windows Live Mail not working on Windows 10?
Sometimes this issue may occur due to interference from your third-party antivirus software installed on your computer.
Read:
Your third-party antivirus software may be blocking Windows Live Mail from working on your computer for security reasons or because of its security features. You can disable the antivirus to .
Method 1: Run ‘Windows Live Mail’ app in compatibility mode with administrator permission
- : Open the “File Browser” and navigate to the next route
C:\Program Files\Windows Live Mail
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either
C:\Program Files(x86)\Windows LiveMail
- Step 2: Find and right-click “wlmail.exe“ and select “Properties”.
- Step 3: In the window “Properties”click the tab “Compatibility”check the “Run this program in compatibility mode for” box, select the operating system “Windows 7” in the dropdown menu and check the box “Run this program as administrator”.
- Step 4: Finally, click “Apply” and “Accept” to save the changes. After that, restart the ‘Windows Live Mail’ app and check if it works.
Method 2: Allow ‘Windows Live Mail’ app and its feature through Windows Firewall
This issue may occur if your Windows Firewall is blocking the Windows Live Mail client from working for some reasons. You can allow the Windows Live Mail app through Windows Firewall to fix the issue.
- Step 1: Writes “Windows firewall” in the “Windows Search Box” and open it from the results that appear
- Step 2: In the “Windows Firewall”, click “Allow an app or feature through the Windows Firewall link” and press the button ““.
- Step 3: In the opened dialog “Allow apps and features”search for and enable these protocols for both the network “private” as for the “public”.
Windows Live Communications Platform
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Windows Live Communications Platform (SSDP)
Windows Live Communications Platform (UPnP)
- Step 4: Finally, save the changes and restart your computer and check if the error has been resolved.
Method 3: Disable or uninstall third-party antivirus software
This issue may occur due to the interference of your third-party antivirus software on the computer. You can fix the problem by disabling third-party antivirus software on your computer.
If disabling the antivirus software doesn’t work, you can uninstall the third-party antivirus completely on your computer to resolve the issue.
Method 4: Create a new Windows Live Mail account
A possible way to fix the problem is to delete the current Windows Live Mail account, create a new one, and with the newly created account.
- Step 1: Open ‘Windows Live Mail’ and click the icon ‘Account’and select ‘Exit Windows Live Mail’ from drop down menu
- Step 2: Now, sign in with the alternate email account by entering the credentials from the email and press the button “Log in”.
- Step 3: If the error persists, make sure you only use one Microsoft account across multiple accounts. You can log out of all other email clients and log in to a single account to resolve the issue.
Method 5: Repair Windows Essentials 2012
Corrupted cache or data or the Windows Live Mail application can cause this problem. You can repair Windows Essentials Suite to fix the problem.
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- Step 1: Open the “Control Panel” and click “Uninstall a program > Programs and Features.”
- Step 2: Find and double click “Windows Essentials 2012”.
- Step 3: Click on the option “Repair all Windows Essentials programs” and wait for the process to finish. Once this is done, restart your computer and check if the problem has been resolved.
Method 6: Reinstall Windows Essentials 2012
If Windows Essentials 2012 repair didn’t work, you can fix the problem by reinstalling Windows Essentials 2012.
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- Step 1: Open the “Control Panel” and click “Uninstall a program > Programs and Features.”
- Step 2: Find and double click ‘Windows Essentials 2012’and click ‘Remove one or more Windows Essentials programs’
- Step 3: Check the box “Windows Live Mail” and click “Uninstall”. on the screen to finish the uninstall, and then restart your computer.
- Step 4: After rebooting, download Windows Essentials 2012 and right-click on the downloaded setup file and select “Execute as an administrator”.
- Step 5: Select the box “Windows Live Mail only” or select all Windows Essential applications and follow the on-screen instructions to install.
- Step 6: Once this is done, restart your computer again and check if the problem has been resolved.
Method 7: Try Windows Live Mail Alternative
If the problem still persists, you can try the Windows Live Mail alternative. There are many email clients available that you can consider. Here, the list of Windows Live Mail alternatives that you can try if Windows Live Mail is not working.
- Microsoft Office Outlook (paid)
- Mail and Calendar (free)
- eM Client (free and paid)
- Mailbird (free and paid)
- Thunderbird (free and open source)
Method 8: Delete Windows Live Mail Cache
The above mentioned ‘Method 6’ helped you repair Windows Essentials programs to delete cache or data and repair Windows Live Mail. You can also try to delete Windows Live Mail cache by following the steps below.
- Step 1: Press the keys ‘Windows + R’ on the keyboard, type ‘%localappdata%’ in the dialog ‘Execute’ and press the button ‘OKAY’ to open the folder ‘LocalAppData’
- Step 2: Open the folder ‘Microsoft > Windows Live‘, find and right-click the folder ‘.cache’ and select ‘Delete’ to delete the cache. After that, delete these caches from the Recycle Bin as well if there are any.
Method 9: Perform System Restore in Windows 10
If the problem still persists, you can try to fix the problem by performing the system restore operation. You can restore your computer according to the date and time when everything was working fine.
- Step 1: Press the keys ‘Windows + R’ on the keyboard, type ‘rstrui’ in the opened dialog ‘Run’ and press the button ‘OKAY’ to open the window ‘System Restore’
- Step 2: Under “System Restore,” click “Following”select a restore point based on the date and time when everything was in working order, and click “Next > Finish” to start the restoration process.
- Step 3: Once done, restart your computer and check if the Windows Live Mail has stopped working issue has been resolved.
Conclusion
I’m sure this post helped you How to fix Windows Live Mail not working problem in Windows 10 with several easy steps/methods. You can read and follow our instructions to do so. That’s all. For any suggestions or queries, please write in the comment box below.
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