People often make their lives very complicated when it comes to their personal information, and despite the fact that technology today gives us a thousand and one ways to keep our content safe, there are those who continue to be alarmed when it comes to this.
Even there are people who refuse to change their mobile phone, for the simple fact of not losing the information contained in their instant messaging applications.
To avoid this kind of problem provides several methods that allow you to keep your accounts safe from losses. In this simple article we will explain how to restore your account regardless of whether your mobile is old or new, or if it was lost or stolen.
Steps to recover my WhatsApp Messenger account on any mobile device
In general, the easiest way to recover a WhatsApp account on any mobile is restoring a backup. Said endorsement may be stored in the cloud of , Or you can also use a local copy stored on your mobile or in a .
The question is that the method that we all know is uninstalling the application so that later when installing it again we can restore the lost data. But in this case we are not going to explain this well-known trick, but another. Because although this does work, we will not take it in this case for the transfer of information from one computer to another, but rather we will do it with a method that simplifies things more.
Note that for this to work you must apply the steps on both computers.
in an old mobile
With the old mobile in hand, the first thing to do is open the app in question.
- Once this is done, you must enter the menu “Settings”.
- Then click on the button “Bill”.
- Then choose the option “Change number”.
Here you will get a screen warning you that changing your number will cause all information to be migrated from your account to another device. It includes messages, contacts and chat groups in which you are a part.
You are also asked that before pressing “Following” make sure that you have access to receive and Internet connection on your new mobile, this to be able to verify your WhatsApp account.
- After having clicked on “Following”you must enter the telephone number of your old mobile in the first line, and in the line designated below the new telephone number of your property.
- Finally you must complete the verification process to finish the first phase.
In the second phase of the procedure you must proceed to create the backup in the cloud or locally.
- in the menu of “Settings” you will click on the option “chats”.
- You will continuously enter the menu of the “Backup”.
- You will slide down and enter where it says “Keep in “.
- Choose the marker that says “Only when I touch save.” Accept and choose the Google account in which your information will be saved, preferably the main account.
- Finally, swipe up and click on the button “Save”. This process may take a few minutes.
- Once this is done, you can proceed to follow the steps on the new mobile.
On a new mobile
Holding the new mobile in hand The first thing is to ensure a good Internet connection to be able to download the Google Drive backup when required:
- Enter the application “WhatsApp”which must be newly installed.
- Follow the protocol for activation of it by verifying the number.
- At the right time you will press the button “Restore Backup”.
The process usually takes a while depending on the amount of data stored in the account.
If my mobile was lost or stolen
When it comes to a lost or stolen mobile phone, the previous process does not apply, reason why we must use other maneuvers that are equally simple.
The first thing is report that the mobile and the number are no longer in your possession. For that you must contact your telephone operator and report the case so that the line is blocked.
After you have blocked the number you must make your WhatsApp account deactivated. To do this you can send a report to the email of the app.
Or simply when you have in your possession again, your old telephone line already restored on a new SIM card. You can simply install the application and through the nearest backup copy backed up in the cloud, access your account again.
Will I lose all my contacts, messages and multimedia files when I reactivate my WhatsApp account?
The methods explained later in this article are not at all a cause for alarm. For example, in the case where you ask the people of the app to deactivate your account, none of the data will be erased. Only after a month has passed in which we do not request that it be activated again.
Rest there is no risk of losing any type of information that it has been correctly backed up in cloud or local backup copies.
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