▶ How to change the address of an order in Shein

If you’ve recently placed an order and realized that you won’t be home on the delivery day, you may have thought about changing the shipping address to a collection point, someone else’s house, or your destination for that day.

Changing the Address Before Shipping

It’s crucial to be clear about the shipping address when placing your order, as Shein doesn’t allow address changes once the order has been shipped. However, if you’ve noticed an error shortly after ordering, there’s a solution.

To change the address for your Shein order, follow these steps:

1. Go to My Orders.
2. Find the order you want to change.
3. Next to the shipping address, click the Modify button.
4. Update the address with the new delivery information.

Address Change After Shipping

If your order has already been shipped, changing the address becomes challenging through the Shein application. There’s no built-in option for address changes.

The only way to attempt an address change for an already shipped order is to:

1. Send an email to Shein support.
2. Include your order number, full name, existing address, new address, and contact number.
3. The online store doesn’t guarantee a solution but will try to help redirect your order.

How to Change Your Location in Shein

Changing your location in Shein is straightforward if you haven’t placed your order yet. Here’s how:

1. When placing an order, enter the new address during checkout.

However, if you want to modify your location to access a different country’s catalog, follow these steps:

1. Go to the top of the app, where your current Shein country appears.
2. Click on it to access the option to choose a different country for the online store.

Keep in mind that catalog and pricing are usually similar across countries. This change is mainly useful if you’ve moved to another country or if Shein hasn’t reached your current location yet, although this might lead to delivery issues.