【 Activate and Deactivate Chat in Outlook 】 Step by Step Guide ▷ 2022

Communication with a user through chat is immediate. If it is connected, you will be able to reply to messages just by clicking on the conversation and maintain a permanent interaction without any limits, except for having a stable internet connection.

Microsoft has evolved, over the years, its chat system. At the time it was quite a novelty Messenger Livegiving way to new possibilities of interaction that have not been left behind with the appearance of social networks, but rather They have been complemented with and the function of maintaining live conversations.

If you are a user of this platform, We tell you that you can have conversations from the email application in a simple and practical way. On the other hand, we show you how to solve the most frequent problems when using this chat.

Learn how to enable and disable chat in your Outlook account

natively, the chat is included in Outlook, but to use it you must do it from its web version. In the upper bar, marked in blue, appears the icon of skype and it will be through this that you can start a new conversation. To be able to use the chat it is necessary to have the contacts added in Outlook. As your list increases, the chances you will have to communicate will be greater. In the chat you can also see the most recent messages that have come to you.

Learn how to use Skype chat in Outlook

The way of use the chat function in Skype It is very simple. It is very similar to any of the instant messaging applications And if you want to maintain the conversations without leaving your email account, write down the data that we show you below.

Let’s see next:

Start a chat conversation

As we indicated above, the icon you are going to look for is the Skype icon, which appears in the top bar of your inboxnoted for having the lyrics “S” with the brand logo.

Once you locate it, click on it and then:

In the window that pops upselect on the right side “New chat”.
The list of all contacts opens what do you have in Outlook Y You select who you want to talk to.
press in “To create” and a chat screen will open.
On the bottomthere is a window in which you must write the message and press the button “Send” to start chatting.

View received instant messages

All the contacts with whom you start a chat or that they send you messages will be reflected in the history, but not in the inbox of the email account.

To read and answer you must pay attention to these details:

Go to the Skype icon in your Outlook inbox.
once you pressall the messages you have received or sent will appear.
You can set the order in which you want them to be displayed in the section “Recent”.
Select the chat you want to review and you can see the information.

Turn notifications on or off

The application can notify you every time you receive a message through an alert that will be visible in your browser.

If you want to remove this function and later activate it again, you will need to do this:

In the chat, select the conversation for which you want to turn off the notification.
click with the right mouse button and it appears “Disable notifications”.
when pressingyou will stop receiving alerts when the contact writes to you.
If you later want to activate notificationsright-click on the conversation again and select “Enable notifications”.

delete a conversation

When the content of the conversation is of no importance or was a confidential matter of which you do not want to leave any trace in the browser, deleting the chat will be enough to make it disappear.

To clear the dialog, just do this:

Search the conversation that you want to delete in the chat.
Right click of the mouse over the contact.
Choose “Delete conversation”.
a notice appears confirmation asking “Are you sure you want to delete this chat?”-
press in “Remove” and the chat will be deleted.

I can’t activate Outlook chat. How to fix it?

However, It happens in some cases that the chat option does not appear or it is seen but when you click on it you cannot activate it.

There are two things you can do to solve this problem and here we leave them for you:

Clear browser cache

All the pages you visit or applications you install in the web browser they leave a storage that includes basic elements of the work carried out. To improve performance or allow Outlook chat to work better, a good option is to clear your cache.

You can do it with this route:

use this shortcut with the browser: “Ctrl”, “Shift” and “Del” if you are using Windows.
if it’s Macselect this on your keyboard: “⌘”, “Uppercase” and “Delete”.
In Mozilla and enter the previous shortcut and it appears “Clear Recent History” and in the next window mark “All”selecting “Cache”.

Unlink and link apps

The chat could also be hidden because it conflicts with other applications that have been linked with Outlook. Some of them may be social networks that you will have to unlink.

The way to do it is as follows:

Once you login in Outlook, Scroll down to the bottom right corner.
There is a notice which indicates “Connected to” where are the accounts with which you have links.
Right click of the mouse and you will see the option “Remove this connection completely”.
A window opens in which you must mark “Put off”.
After marking it, click on “Save”.
Now, enter the chat again and you will see that you can enter without any inconvenience, being able to perform the actions you want.

All these tricks allow get the most out of your Outlook accountThese are functions that, although they exist in the application, are not used due to ignorance, but there is no doubt that they help improve productivity and maximize time.