One of the advantages of is that it offers you a great variety of functions that allow you to have a better management of your business, as well as better communication with customers.
For this you can start to take advantage of what they are custom welcome messages that allows you to create the application, which your clients will receive each time they write to you for the first time.
That is why here we are going to teach you how to create these types of messages in an easy and fast way, for this follow everything that we will teach you below.
Learn step by step how to configure a welcome and absence message in WhatsApp Business from scratch
Not only will you have the opportunity to create welcome messages in the app, but also gives you the ability to create absence messages for those cases where you cannot attend to your clients via chat or when you are out of the working hours.
To do this, you will only have to follow each of the steps that we are going to indicate below:
- Then you must select the item of “Settings” that appears at the bottom of the menu.
- Inside the section of “Settings” access the section of “Tools for the company”.
- When you’re there in the category of “Messenger service” you will find the section “Away message” Y “Welcome message”, You only have to access each one of them to write your message.
- When entering any of the two options you will have to activate the switch to activate the function and there you will complete each of the fields, once finished just click on the button “Save” located at the top of your screen.
Welcome message ideas to use in WhatsApp Business that will make you have more conversations
Use welcome messages you always It will help you have a better image before your customers, since this allows you to give them immediate attention once they have contacted you for the first time. Nevertheless, create welcome messages It is never easy for everyone, since it takes a lot of creativity and ingenuity.
That is why we are going to give you some ideas of welcome messages that you can use in your WhatsApp Business account:
Offer your services to the client
If you have a business account and someone strange has contacted you, it is because they are somehow interested in what you offer, so you can immediately offer them your services, for this you can write something like the following: “You have contacted “Company Name” How can we help you? This will allow that person to immediately tell you about their needs, whether it is to find out the availability or the price of some of the products or services that you offer
Indicate your location and the services you provide
To the power create a synchronization of your instant messaging with your or Facebook, There are many users who can access your chat directly from these platforms, which is why you can create welcome messages where you tell users where you are and what you offer, taking into account that many users may be unaware of this.
To do this you can create texts like the following “You have communicated “company name”, we are located in Madrid and we offer you all kinds of spare parts for cars. This type of text automatically lets buyers know these important facts.
Offer your catalog
Yes many consumers write to you or you have little time to then you can also create a text with a list of products or services that you offer, since this will allow the client to know everything he needs.
If you sell a product, it is very likely that the person writing to you wants to know their price, which is why you can create something like the following: “Hello, you have contacted “Company Name”, Here you will be able to find all the following products “List of products” if you want to purchase some of them you can leave your message and we will assist you as soon as possible.
include an offer
You can also create some messages where you place the offer of the day, that is, if you sell products or offer a service and have an attractive promotion, you can let your customers know immediately, for this, create texts that say the following: Thank you for contacting “company name” for today we have the following promotion “Write the promotion” do not stop enjoying it.
Sincerely
Today you can find a lot of kind people everywhere, that is why leaving a message that is friendly and nice It will surely make your clients feel good, and it is that all people like to be well attended. To do this you can add welcome texts like the following: Hello, good morning, you have communicated with “name of the company” I hope you are very well and that we can assist you, we offer you our best services accompanied by the best prices.
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