The main use currently given to any email service is the transfer of information, data and files of all kinds. For this purpose, .
However, situations may arise where, for various reasons, the option to send attachments is disabledmaking it impossible to perform this action and causing great interference in your performance.
In the next few paragraphs, We will explain step by step the causes and consequences of this error and the methods you can use to solve it. and reset the sending of attachments.
Why can’t I send attachments in Outlook?
When Outlook has problems while sending attachmentsit generates inconveniences when carrying out your work.
This error can have several causes, but the main ones are listed below:
bad internet connection
Even if the volume of the attachments is within the limit of Outlook, the lack of a stable internet connection can prevent attachments from leaving the outbox. This is one of the most common causes which can be solved quickly if it is a problem with the wiring. Otherwise, it’s a slightly longer and tedious process, usually involving waiting for the connection to restore itself.
no storage
When you have considerable time using Outlook, storage space for messages and files is gradually depleteduntil it reaches a point where it is not possible to upload any more attachments, or to send or receive messages. A failure of this kind occurs frequently in old accounts, with long usage time and a huge amount of stored messages, which are neither compressed nor backed up, taking up a lot of space in Outlook storage.
File volume limit exceeded
This error occurs when sending an email and trying to attach a particularly large file. Outlook supports a maximum aggregate weight of attachments of 20 MB. Although generally what is sent by email are documents, PDF files, Docs and other office file formats, this limit can be very easily reached when sending video files as an attachment in Outlook.
Incompatible Browser
Certain browsers, such as Internet Explorer or low-resource browsers, have problems attaching files to your Outlook messages, since its low specifications make it impossible to upload files, especially when they are extremely large. Currently, very few browsers are incompatible with Outlook, plus certain plugins like Adblockers, that interfere with the processes of Outlook, among which may be the sending of attached files.
Learn how to fix errors that won’t let you send attachments in Outlook
Since sending attachments is a crucial part of overall use of Outlook, you must have methods to solve each of the possible causes of the problem.
For this particular case, you have several methods that can work to re-enable the sending of attachments:
check your connection
It is one of the simplest solutions that can be usedsince, more than a failure of Outlook, it is a connection error related to the equipment being used.
The best option is to make sure that the network connection is stable, through the following methods:
- Check the connection of the team.
- Use the Windows troubleshooterby right-clicking on the icon “Internet access” and then about the option “Solve problems”.
- Make sure the are correctly connected.
This is one of the most common reasons for general difficulties in Outlook and requires nothing more than a quick review of network settings and connecting cables to verify if it is an internal failure of the equipment, or if it will be necessary to contact your internet service provider.
use links
Yes Outlook presents problems for upload attachments to your emailsan option that you can use to replace this function, is to use links to files in the cloud to send them via email.
The procedure is the same as you would use to send a regular email, with the following steps added:
- Upload the file you want to share to the cloud hosting service of your choice, you can useY among others.
- share the file and copy the link of it.
- Log in to your account Outlook and click “New message”.
- Paste the cloud file link as text and enter the text you want to add.
- click in “Send”.
without good is a somewhat tedious method for sending light files, it is quite effective to bypass the transfer limit of Outlook and send larger files, in addition to that, if the problem lies solely with the attachments, it can serve as a solid alternative.
Delete old emails with attachments
This method is effective when you have consumed a large amount of storage Outlook. The objective is clear your inbox to free up space, allowing you to do things like attach files to your messages.
The procedure for this is as follows:
- Log in to your Outlook account with your user credentials.
- In the inbox, click “Filter”.
- Select the option “Organize” at the bottom of the dropdown menu below.
- In the section “Sort by” Choose “Date”, and in “Sort criteria” click on “The oldest at the top.”
- Select the messages that are highlighted with a clip iconas these are the ones that contain attachments.
- On the top toolbar, select “Remove”option highlighted with the trash can icon.
Once this is done, the messages will be sent to the folder of “Deleted elements”where will be kept for 30 days before being removed.
You can empty said folder before that period by means of the following steps:
- From the Outlook inbox, click “Deleted elements”located in the folder bar.
- Click on the box at the top of the folder, next to the text “Deleted elements” to select all content.
- Click the trash can icon, labeled as “Empty folder”.
To the delete emails with attachments from Outlook storage permanently, you will be able to free up a considerable amount of space that will allow you to restore the regular functions of Outlook.
Send the files in parts
If the problem that your account presents is that you have exceeded the maximum weight of attachments, the solution is very simple, although it depends largely on the number and type of files you want to send. By using the attachments feature, You must take into account that the maximum capacity of attachments that can be uploaded in an email is 20 MB, therefore, if you exceed this amount, Outlook will not allow you to send the mail.
Facebook Comments
Disqus