Depending on the size of the company or ventureto facilitate communication, we opted for Have an office or landline phone numberallowing customers to associate the brand with a certain location and call in case of a complaint, suggestion or request.
It is true that some have stopped using the fixed number or have placed it in the background due to the facilities of mobile communication. But you should know before making any decision that you can take advantage of this infrastructure for . This facility is available for the business version, since the traditional one continues to ask for a mobile number.
We are going to teach you in a simple and practical way the steps you must follow to have a landline telephone number in WhatsApp Business as well as the advantages of choosing this option.
What are the benefits of using a landline for WhatsApp Business?
One of the main reasons this landline functionality was added is because safety reasons. Some businessmen preferred not to give their personal number for public attention. This problem is eliminated by using the office number. On the other hand, with the landline it is possible separate personal contacts and activities from business ones, using previously acquired equipment and structure, an element that increases the performance of resources.
Also, opens the possibility of having the personal and business account operational on the same device working together, action that is not possible with two mobile numbers. If the person likes it, you can migrate personal chats to the new business account and have them in both places. Another advantage is that no calls are missed during the day. When a client needs to communicate, they will do so through the direct line with the establishment.
You’ll have direct and effective communication with customers, which creates a closer relationship, giving greater possibilities of growth. Having a direct number to call Helps increase sales levels.
A unified channel of communication is created by having the messaging system and direct telephone attention with the same number, which gives a better image of the company, increasing credibility, seriousness and presence in the market. They are organized and optimized internal marketing processes, which allows to correct the faults and better project the virtues.
Learn step by step how to create a WhatsApp Business account with a landline phone number.
With what has been seen before, We are clear that using a fixed number in the company it has its many advantages.
If you already have it, we will show you how to configure it to start using the WhatsApp Business application from now on:
- If you don’t have it yet, download the Whatsapp Business application and then accept the terms and conditions of service.
- It is time to place the number to be usedit asks you if you want to continue with the one you are using or if you prefer another number, choose the second option.
- This will take you to the next screen where You must place the number of the company or businesswith their respective country code.
- When the number is placed, you must give it “Following” and will ask for one six digit verification.
- For getting verified gives you the option to text or callbecause it is a fixed number, you must place the option “Call me”.
- During the call they will dictate a code that you must place in the application and give it “SIG” (next), and that’s it, you will have your profile verified with a fixed number.
There is no doubt that using the application WhatsApp business will strengthen the levels of interaction between the company and customersautomating functions and integrating resources that will turn communication into a more agile process.
Secondly, having a commercial account allows the profile to be identified in this way, being visible to current customers and also to potential buyers. And finally it must be emphasized that the app is freewith the possibility of reaching hundreds of people with a single message and thus taking advantage of consumer habits in real time, which change frequently and quickly.
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