【Windows 7 Does Not Recognize USB】Causes and Solutions ▷ 2022

Do you want to access data from an external USB hard drive and you get an error message? To solve this problem there are many ways that you can use. But, before worrying about it, you should know that it’s quite a common problem in older Windows versions.

The message that appears on the screen when this error occurs “USB device not recognized” and it is generated due to different causes. In these cases you do not need to be a computer expert to be able to fix it.

Therefore, in this post we will explain in what is this usb errorthe main causes that cause it and best solutions before these scenarios. Pay attention!.

Why doesn’t my computer recognize USB devices?

The Microsoft support forums They are one of the best options to find out about errors presented in their operating systems. In this sense, here they explain that the most common reason is due to a chipset driver failure. What is the chipset? It is nothing more than the in charge of allowing the connection between your computer and the USB device what you want to enter

Thus, If there is a problem or error in the drivers or chipset driver, it may stop working or not allow you to establish any connection through them. It should be noted that it is a problem that usually occurs in equipment with the windows 7 versionsince in the most current versions such as Windows 10the drivers are updated automatically. Added to that, there are many other reasons that can cause the problem to persist.

In summary, the main causes that can cause the “USB device not recognized” error message are:

Has become corrupted or unstable the controller USB current.
Windows may need some updates important to be able to solve problems related to software or hardware.
Your computer needs an update for issues that may conflict with windows and a usb external hard drive.
external unit You may be entering selective suspension status.
The PC motherboard may require updated drivers.

Learn step by step how to fix recognition problems in the USB port

There are different methods that the user can use to solve recognition problems in the USB port. Next, we will explain step by step how to do it in each method. We recommend you follow the procedures for each method in the order listedie if the first solution doesn’t solve the problem, try the next one and so on.

Let’s see the methods below:

Uninstall and reconnect external hard drive

This is the recommended first method and the simplest of all. Through this, resolve issues caused by the current USB driver becoming unstable or corrupted.

To do this, follow these steps:

go to Start and type in the search box “Device administrator”.
Touch the option of Device administrator on the list.
go to disk drives inside the hardware list.
Right click or long press on the USB external hard drive have the problems. then log in uninstall.
Unplug the USB cable.
Wait for a minute and reconnect the USB cable. After that, the driver should be installed automatically.
Locate the USB drive in the Windows Explorer.

An important fact that you should consider is that connecting USB external hard drive to a non-powered USB hub may result in insufficient power for the external drive to work. So it is best to connect it directly to the computer. If this first method doesn’t work for you, try the next one.

Install patches that can resolve potential Windows 7 issues

With the help of this method, you can resolve known conflicts between an external USB hard drive and Windows.

The step by step to execute this procedure is:

see KB “https://support.microsoft.com/es-es/help/976972/you-encounter-problems-when-you-move-data-over-usb-from-a-windows-7-or”.
Within update informationtap on the option Download the update package now (select the one that corresponds to your version of windows 7).

To find out what version of Windows 7 you havePress the button Starthold or right-click Equipment/ Properties. If you see operating system 64 bit are you running the version of 64-bit Windows Vista or Windows 7. if it appears to you 32-bit operating systemthe version you are running is the one of 32-bit (x86) Windows Vista or Windows 7.

go to Continue. If you are asked for permissions, click Yes.
go to Download/ Open.
The download should start within 30 seconds. If not, tap on Start Download/ Open.
Continue with the instructions that are specified for the download and installation to proceed properly.
Query KB “https://support.microsoft.com/es-es/help/974476/the-computer-stops-responding-when-an-usb-device-resumes-from-the-usb”.
Go to the option View and request hotfix downloads. After that, in select review.
In case you are asked, review the license agreement and accept the Terms and Conditions.
Check the box next to your windows 7 version Y Write your email address in the lower boxes.
Complete text verification and tap request review.
check your emailsince an email will be sent to you Microsoft with a download link for review.
tap on it and follow the directions.
restart your computer and ready.

If you apply this method and the problem still persistsgo on to try the next alternative.

Update to the latest versions of Windows Update

With this solution you will know how to install the latest device drivers for your USB external hard drive.

To do this, you must do the following:

Tap on the button Start. there, write windows update inside the box Search. In the results panel, enter windows update.
go to Search for updates. When the analysis is complete, tap Review optional updates.
Go to the box next to updates and go to install updates.
If you are asked to check the contractdo it and click on I agree.
continue instructions indicated on the screen to proceed to download and install the available updates.
If it is asked to restart the computerdo it.

Remember that each of the methods must be done step by step in the order listed. That is, if the first does not work, try the second and so on. Therefore, if this method of updating to the latest versions of windows update It doesn’t work for you, try the next step.

Reinstall USB drivers

With this solutionyou can solve those inconveniences that arise if the usb driver currently loaded has become unstable or damaged.

The step by step in this case is:

go to Start and writes “Device administrator”. Tap on that option.
Expand the window Universal Serial Bus Controllers. Long press on the device or right click on it. Then select on uninstall. Note that you must repeat the process for each device.
When you have finished, restart your computer. Controllers USB they should be installed automatically.

Deactivate selective suspension system

If the above method doesn’t work for you, try the disabling USB selective suspend. Thanks to this solution, you prevent the USB external drive from turning off.

In these cases, do the following:

Tap on the button Start and writes “Power Plan” in the Search box. Choose Choose a power plan.
go to Change plan settingslocated next to the currently selected plan.
go to Change advanced power settings.
Click on the box with the name of usb setup to expand it. Then select USB Selective Suspend Settings.
Enter in Connectedselect the dropdown menu and tap on disabled.
If you are using a laptop, go to Drumsgo to the dropdown menu and choose the option of to disable.
Finally, select Apply/OK.

Install the latest chipset drivers for your motherboard

This is the last solution available to forget about the problem of not being able to connect a USB device to your team. With the help of it, update motherboard chipset driverswhich makes the team recognize USB external hard drive.