The spread of the coronavirus has brought the country to a standstill. In accordance with Royal Decree 463/2020 of March 14, a state of alarm has been declared in Spain to manage the situation caused by the coronavirus, and parcel companies have taken preventive measures against the coronavirus, without ceasing to operate.
How parcel companies manage their services after the state of alarm in Spain
And it is that despite the fact that in their day to day both parcel companies and delivery men are exposed to the virus, they must continue their functions in order to guarantee the distribution and supply of products in Spain, especially the basic ones.
https:///como-esta-affectando-el-coronavirus-al-ecommerce-espanol-diferencias-por-sectores/
Correos shortens the hours of its post offices
While the alarm state is activated, You have decided to shorten your business hours: from 9:30 a.m. to 12:30 p.m., in addition to reducing its operational staff, keeping only those who are essential for the provision of this public service, and keeping “all the protocols dictated by the health authorities”.
Some of the Correos is that the certificates will be delivered in the mailboxand when it is not possible and they are delivered at home, the signature on the PDA will not be necessary.
Also, all shipments that fit in the mailbox will be delivered this way, except those that require direct delivery to the recipient. For now, the distribution of notifications will be suspended, and those that exceed the three-day deadline will be “restarted”.
đź”´ Official statement. Correos implements new organizational measures and action protocols in agreement with the Company’s union organizations in the face of the crisis of .
– Post (@Post)
In addition, Correos has reported that currently 22% of its total workforce works in person, some 11,640 workers, the essential minimum to guarantee the provision of the public postal service
Correos Express opts for zero contact deliveries
For its part, Correos Express has also issued another statement with the measures they have taken to guarantee minimum services for the duration of the State of Alarm in Spain:
- Like the Post Office, the Home deliveries will be made without contact with the recipient. As a precautionary measure, there will be no proof of delivery. It is important that you take this into account as they will no longer appear in the system.
- Due to circumstances, delays may occur. For now no refunds will be made for delivery delays.
- Shipping limits to areas that are confined or due to limitations in transport capacity.
- Packages that have areas with restricted access and/or mass confinement as a recipient address will be returned to the sender.
- Those packages that cannot be delivered due to force majeure will also be returned to the sender immediately.
- The international shipments will be made normally for now. In case of unavailability of transport for it, the client will be informed.
In order to prevent the spread of the Covid19 virus and maintain the safety of our customers and couriers, we have established a change in our delivery operations.
— Correos Express (@CorreosExpress)
Seur will guarantee the distribution of basic products
For its part, it will continue its activity during the coronavirus crisis. Seur’s role seeks to reinforce her commitment to society, to her clients but also to her employees and collaborators, especially with attention to her delivery men and ship personnel.
Following what was published in the Royal Decree, the transport company has made all its means and operations available to the competent authorities in order to ensure the supply of basic goods to the population, as well as in any other matter that stimulates opportune.
MRW and Nacex will continue their operations
The express transport company for national and international shipments assured that It will continue to operate “until the authorities tell us otherwise.”
— MRW Clients Spain (@MRW_clientes)
In addition, the company assured that will comply with prevention guidelines that the Health Authorities have imposed, in order to help stop the spread of the coronavirus.
For its part, Nacex also guarantees the continuity of its serviceshowever the company will prioritize delivery to hospitals, pharmacies and private homes that require it.
Nacex has implemented a in order to protect the health of its workers: “From Tuesday, March 17 and until further notice, will not make cash on delivery shipments at homeand the collection in the Nacex franchises will be determined”.
The company has implemented “ZERO CONTACT” deliveries, thus eliminating the need for the customer to sign for a shipment on the courier’s mobile phone. This means that customers who are waiting for the receipt of a shipment, they will receive a QR code from NACEX that they must show to the courier to deliver your shipment. In this way, the contact between courier and client is reduced, increasing security during this process. The customer will also have the option to sign on the shipment as received (the courier will take a picture) or tell the courier their details.
These measures are added to others that the company has been adopting since the state of alarm was declared, such as the Contingency Plan for the prevention and protection of the health of its workers or teleworking for office staff in the processes that require it. allow.
UPS will continue to operate as normal
UPS has chosen to continue with its activity normally, applying the security policies recommended by the WHO. In some countries it may not be possible to deliver some packages, due to the closure of shops and businesses or due to restrictions in various postal codes from the company itself (such as Spain, which have blocked codes close to Igualada). In these cases, the packages will be returned to the sender.
As most stores have been closed until further notice, please note that shipments to UPS Access Point locations may also be affected.
Businesses have turned on the ability to track their deliveries on UPS.com, and by signing up for free UPS My Choice, you can tell your driver where to drop off your deliveries, redirect your deliveries to another address, and receive notifications about when to expect your packages.
We are continually monitoring and evaluating the situation to ensure the safety of our employees and customers while continuing to make vital deliveries. To see the latest, please visit our Coronavirus Updates page.
—UPS (@UPS)
CTT implements its “zero contact” delivery and collection plan
As for the express delivery company, CTT Express has opted for “zero contact” in order to ensure the indications of the authorities to prevent the spread of COVID-19.
In the plan, the company includes guaranteeing to maintain a distance of one meter, and the delivery men signature by the recipient is prohibited, while the delivery person himself will record the name, ID and status of the delivery or collection on his device.
One more CTT action is deliver gloves to all of your ship personnelas well as towing and delivery drivers.
DHL implements prevention measures
It is clear to him that at this time his is critical and fundamental, however, as the company told us via email, The company’s main priority “the safety and health of our employees and the continuity of our service”.
“DHL Express is operational throughout the country, with normal deliveries and collections under exceptional circumstances”In addition, the company has contingency plans, and among those prevention measures they find each other:
- Have a large part of your workforce working from home
- The employees who are in the operation (airplane unloading, package handling and delivery people) have the necessary procedures to avoid contagion.
- Masks, gloves and gels have been distributed throughout its facilities to maintain prevention against COVID-19.
As they explain to us from DHL: «The “CAN DO” spirit is deeply rooted in the DNA of our company and we are convinced that together we can overcome this crisis»
Stuart activates with “Zero Contact”
The on-demand technology platform also seeks to continue its work, connecting any type of business with its fleet of independent courier partners. Nevertheless It has done so by implementing precautionary measures following the official recommendations of the Ministry of Health.
During the quarantine, the company will implement “Zero Contact”, which consists of avoiding any contact between the courier and the receiver:
- Before distributing it is recommended to wear disinfectant gel and latex glovesin addition to wearing the protective helmet and a mask to protect the access to the respiratory tract.
- During the collection, no cash payments will be processed.the bags will be sealed and will be taken by the sides, once the order has been collected, it will be placed in a thermal bag and will be completely closed, in addition to keeping the recommended distance of 1.5 meters.
- During the delivery it is recommended to leave the orders at the door of the recipient, with a minimum distance of 2 meters to ensure that the order is picked up. No signature required, follow feedback syndications for delivery and disposable support for delivery.
Revoolt has established zero contact work protocols
Revoolt provides a comprehensive solution for those companies or logistics operators that offer or demand logistics services in the last mile under an ethical and environmentally sustainable environment. «ANDThese moments we are experiencing are highlighting the criticality of logistics services in general and of the last mile in particular, so we want to take the opportunity to send a round of applause to our entire operations team who, in such a professional way, continues to provide coverage to our clients so that they users final can reduce their trips to the supermarket and their stay time in the same”.
CWith the coronavirus crisis, the company understands that its service is in these times of greatest need and continues to operate in all the places where it is established, but with “zero contact” work protocols in order to guarantee the health of its employees and customers. This protocol includes, among other measures, the cancellation of the need for signature of the client or obligation to leave the purchase at the door of access to the home.
Stay informed of the most relevant news on our news channel
Facebook Comments
Disqus