is one of the most important logistics and parcel companies in the world. This company, today with mostly German capital, is also an example of adaptation to a certain moment. To know anticipate the needs of international trade allowed it to gain a niche in the market, thanks to which it is now a global company. DHL’s history shows how the private initiative it goes ahead of the monopolies for the benefit of the consumer. In this article, we will review the dhl history. Later, we will indicate the solutions it has provided in eCommerce.
1969: DHL history begins
This company was founded in 1969 by three American citizens: Adrian Dalsey, Larry Hillblom and Robert Lynn (hence the name of the company, based on the initials of the surnames of its founders). Initially, needed to clear large ocean container shipments from San Francisco to Honolulu. It must be borne in mind that, when there was no internet, the lack of this documentation delayed sea transport operations for days.
DHL sent the papers by plane and, in this way, shipowners saved time and, consequently, money. Within a few years, this business model spread throughout the rest of the United States. Already in 1974 it was installed in Europe (London) and in 1979 in Asia.
DHL history: the reconversion of the 1980s
Although his first market niche allowed him to accumulate capital, the development of technologies such as the fax forced a reconversion. He had to reorganize the business to dedicate himself to express parcel delivery. Of course, his comparative advantage was always based on using the air Transport as the preferred medium. Thus, in the 1980s and 1990s forged alliances with flag carriers in Japan and Germany, in such a way that it guaranteed the service with the main airports.
Deutsche Post enters DHL history
In 2003, Deutsche Post, operator of the service in Germany, took control of the company. Today, DHL is present in more than 220 countries and generates 350,000 jobs and is the flag of the world’s leading postal and logistics company, Deutsche Post DHL Groupwhich includes divisions such as DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.
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DHL Ecommerce Solutions
DHL’s history has been one of adapting to new circumstances. The integration in Deutsche Post made the company have to focus on certain services. In this way, today the company has several specialized solutions for eCommerce, both for national and international shipments. In the case of SpainIn addition, other integrated tools are used. Thus, in addition to being able to select the shipping conditions, how long it will take and being able to pick it up, there is also the possibility of making eletronic bills. In these cases, DHL agrees to a fixed fee with the merchantdepending on its services, territorial scope and the volume of shipments.
On the other hand, another important factor is the sector to which it is dedicated, since there are solutions for textiles or medicines, among others. In addition, there are also specific solutions for SMEs engaged in the e-commerce sector. In this way, the company offers the possibility of simplifying procedures from the electronic store. Finally, another option considered is the for the customer and the merchant to track the shipments of a package.
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