Web browser errors can be caused by incorrect system settings, internet connectivity, or an actual website issue. “This site cannot be reached” is one of those errors that the Chrome browser will show along with “The web page may be temporarily down or it may have moved permanently to a new web address”. We can try to troubleshoot and fix this issue without any third party software. Find out how to fix Chrome web page temporarily down or permanently moved
Despite facing fierce competition in his domain, the has managed to enjoy most of the possession.
How to Fix Chrome Web Page Temporarily Down or Moved Permanently
Many users are still inclined to this offer from Google and have no plans to switch to its counterpart, even more so after it has made some considerable progress in the performance segment.
However, all this does not take away from the fact that the browser is not without problems. In this sense, the website temporarily inactive or permanently moved to a new error of Web address seems to be bothering quite a few users lately.
On first reading, this error message seems to point to problems with the site’s server, but this is not always the case.
The site is generally working in some cases, but users are still getting this error. And in those cases, the problem arises from the browser itself.
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Well, regardless of the root cause of this error, this guide will describe different methods that will help you fix » Can’t access this site » in the Chrome browser. So without further ado, let’s get started on how to fix Chrome web page temporarily dead.
While it may look similar, you should first try accessing the site through another web browser. If your PC doesn’t have a second browser installed, pick up your smartphone and try to access the site through your browser.
If you keep getting the same error message in different browsers the problem is in the site itself.
Either they have changed their domain address or they are facing server side issue. In that case, please consider contacting through the social media channel or wait a few hours and then try to access that site again.
On the other hand, if you are facing this problem only in Chrome, the problem is in the browser and not related to the server side. In that case, the workarounds shared below will help you figure out how to fix Chrome web page temporarily dead
Disable experimental QUIC protocol
Quick UDP Internet Connection is a new protocol designed by Google that uses UDP as the transport protocol. However, unlike other protocols such as SPDY and HTTP/2 some firewalls do not count UDP as real web traffic and therefore the latter can immediately block connections from the site that follows that protocol.
Also, QUIC is still in the experimental stage, so this doesn’t do our current scenario any good. Keeping all these points in mind, you should consider disabling the QUIC Protocol in Chrome.
Here are the steps to disable the Experimental QUIC protocol on a Chrome computer :
- start the Google Chrome browser on the computer.
- go to the page of chrome flags below the address. chrome://flags/
- Scribe QUICK in the search bar and press the Enter key.
The Experimental QUIC protocol flag will be displayed.
- Choose the option disabled from the dropdown menu.
- Hit the Relaunch at the bottom of the browser screen.
Once the browser restarts, try to access the corresponding page again. Check whether the ‘web page temporarily down or permanently moved to a new web address’ problem has been fixed or not.
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Disable Windows Firewall
Continuing with the first solution, if the site follows the UDP Protocol, there is a high probability that the Firewall is preventing that site from loading in your browser window. Therefore, it would be best if you consider temporarily disabling your firewall so that the site loads properly.
Here are the steps to disable Windows Defender Firewall :
- Go to the menu Start search Windows Defender Firewall and open it.
- Click on Turn Windows Defender Firewall on or off the menu bar on the left.
- Select Disable Windows Defender Firewall both in the Private network like in the public network.
- Click on the okay button to save changes.
Try loading the website now and see if you can fix the “web page temporarily down or permanently moved to a new web address” error. If your answer is no, please re-enable the Firewall and then move on to the next solution below.
In some cases, a third-party plugin may conflict with website loading. To check if that’s really the case, you should consider browsing in Chrome’s incognito mode.
Doing so will disable all extensions, and if that ends up fixing the underlying problem, confirm the problem with a plugin. Therefore, your next course of action should be to identify that extension and remove it from the browser.
To get started, use Ctrl + Shift + N to open a new incognito window. Now browse to the site that was previously displaying the error message. If it now works fine in this mode, the culprit seems to be an extension.
So leave this incognito mode and open a new browser window. Now try to access the site after disabling one extension at a time. The last enabled extension that recreates the problem would be the problem causing the extension, so you need to remove it from the browser.
Here are the steps to disable browser extensions in Chrome browser :
- start the Google Chrome browser on the computer.
- Opens the page of chrome extensions in the address bar.chrome:// extensions
- Hit the Remove next to the extension.
However, if you are also getting the ‘web page temporarily down or permanently moved to a new web address error’ in incognito mode, here are some other tweaks worth your attention.
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Reset Winsock
The Winsock APIs are responsible for establishing a successful connection between the application and the network services. If there is a problem with any of its APIs or DLLs, the connection may be dropped and therefore the application in question may not be able to access the Internet.
To rectify this problem, you should consider resetting Winsock and its components, which will return your settings to the factory default state and in turn fix any network related issues.
Here are the steps to reset Winsock on Windows OS :
- Go to the menu Start and look for the indicator cmd
- start the symbol of the system as administrator.
Run the following commands in the window symbol of the system.
- ipconfig /release
- ipconfig /flushdns
- ipconfig /renew
- netsh int ip set dns
- netsh winsock reset
With this, the Winsock components are reset and the configuration of the internet protocol has been renewed.
Now restart your PC and then try to access the website. Check if the “temporarily down page or permanently moved to a new web address” issue has been fixed or not.
If none of the methods mentioned above managed to explain the success, then you should consider resetting Chrome. It will revert the browser settings to their default state and thus the homepages, pinned tabs and likes will be reset.
However, if that doesn’t work, we’ll need to delete saved bookmarks, history, and passwords. It will remove all browser data and give Chrome a fresh new environment to work in. Follow the steps to accomplish both tasks.
- start the Google Chrome browser.
- open the page Reset profile settings Chrome in the address bar.chrome://settings/resetProfileSettings
- Click on the reset settings and wait for the process to complete.
Try opening the site, if it is now accessible, great. - Otherwise, open the file explorer parts via Windows + E hotkeys and paste the following location into your address bar: %USER PROFILE%\AppData\Local\Google\Chrome\User Data
- Select all and delete the contents of the directory User Data .
- Restart Chrome and start Sign in with your Google account.
It will now sync all your browser data and you should now be able to access the site without any issues in this new working environment.
Conclusion: Chrome Page Down or Moved
So, with this, we complete the guide on how you could fix Chrome ‘web page temporarily down or moved to a new web address’ error.
In my case, the site worked fine on MozillaFirefox and it was only throwing this error in Chrome. So this was enough to hint that the problem was related to the browser itself.
Therefore, I started by disabling the flag of the QUIC Experimental Protocol of the Chrome browser, and this, in turn, managed to rectify the underlying issue
Please let us know which method worked in your favor to fix the problem with the page temporarily down or permanently moved to a new address in Chrome. Also, please share if you have tried and helped resolve the Chrome “This site cannot be reached” error.
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