How to request a refund of your money from the Playstore for an application

When you are paying for an application in the Android world with such a variety of devices, it is likely that some will not work as you wanted. Here we tell you how it is possible to return your money for a refund.

Currently, the mobile market is very lucrative and it is actually a very good thing for the developer and for the consumer, since many applications are very cheap for the good service they provide, as well as being available to everyone with a customer “accept” button, which makes this marketplace fair to both parties.

The important thing is to have stipulated correctly and without affecting anyone in the rules of the game. This is something that occurs slowly in the Android market, but it has been accommodating for a couple of years.

Today we will show you the two ways you have to request a refund of a mobile application, and that not everyone knows.

First form of Refund (15 minutes after your purchase)

If you want a full refund after purchasing the app, it must be within 15 minutes of purchase. What you have to do is the following:

1. Open Play Store on the device.
2. Go to the menu and select “My apps”.
3. Select the application you want to return.
4. If you are still in time, 2 buttons will appear; one to OPEN and one to GET REFUND.
5. Select the GET REFUND.
6. Now the REFUND button becomes UNINSTALL and you press it.
7. At the end of the uninstall you will start with the refund process, which is very simple, right there you will get the instructions, we could say that it is a following > following.

Second form of Refund (48 hours after purchase)

1. Open the Play store on the device.
2. Go to the menu and select my downloaded apps.
3. Click “Report a problem” for the application you wish to return.
4. Select I want REFUND.
5. Introduce a reasonable explanation of the problem (note, here you have to put an explanation in a consistent way and explaining the reason very well, the refund is made A LOT depends on this, so we recommend you do it in the most polite, eloquent and consistent way) .
6. We send our reason, selecting SEND.
7. In a short period of time we will receive an answer of what is decided, in case it is Yes or No, you will get an eloquent answer of the reason for the decision.

We tell you that, in reality, this message seems to be received by Google, but this is no longer the case, since these messages reach the developer himself, and he is the one in charge of making the decision, in reality many developers choose to give “THE REFUND” when this request is made, if the reason is valid, it is very likely that they will return the amount you paid for the application without any problem.

We hope that these two ways help you to have happy downloads in the Play Store and above all, encourage respect for the developer’s work, since in the same way that they respond reliably in case of failure in the usability of the application. , the user responds in the same way, paying for the developer’s work.