Wikis and knowledge bases are ideal for providing highly detailed information that helps site visitors understand your products and services or answer common questions. They can also provide the latest updates on your brand.
Therefore, the content of a wiki typically consists of knowledge base articles, tutorials, tips and tricks, frequently asked questions (FAQs), and product documentation.
Fortunately, integrating a wiki or knowledge base into your WordPress website is a very simple and quick process that doesn’t require any advanced coding skills.
You can create WordPress wikis using a wiki plugin or theme. However, we recommend the use of plugins as they offer a much easier and faster setup.
WordPress wiki plugins help site owners separate and organize knowledge sharing material properly and efficiently. They also help visitors find what they are looking for without having to navigate the entire website.
In this article, we’ll take a look at the methods for building a knowledge base, to help you determine which one is best for your site. Our plugin recommendations take into account features such as number of installs, user ratings, and user interface.
Once you install the WordPress wiki plugin, it will take less than five minutes to have your wiki page ready.
Yada Wiki Statistics:
- Downloads: 2,000+
- Assessment: 4.8/5
- Ideal for: WordPress site owners who need a basic and easy to use WordPress wiki plugin
- Price: gratuitous
The Yada Wiki plugin features an easy-to-use toolbar for users to create a new wiki entry type, table of contents, custom tags and categories, and index pages.
This plugin includes two shortcode buttons that allow you to easily add wiki links and wiki listings without having to remember the shortcodes and their values.
However, if you want to link to external sites or to regular posts, you have to manually insert the shortcode into the post editor. Additionally, sidebar widgets display the list of article titles in a given category.
The Yada Wiki WordPress plugin is completely gratuitousno premium plugins or extensions required.
BasePress Statistics:
- Downloads: 1,000+
- Assessment: 5/5
- Ideal for: users looking for a free WordPress knowledge base plugin with powerful functionality
- Price: freemium
This WordPress wiki plugin uses a custom post type to create product or service documentation, an FAQ web page, or an internal knowledge base for teams. It also allows users to have one or multiple knowledge bases on a WordPress website.
Configure BasePress settings manually or take advantage of the dedicated setup wizard that walks you through the main steps to create a knowledge base. Please note that you will only be able to add sections and articles after you have created your first knowledge base.
BasePress offers three pre-installed themes that can be customized by editing their . After choosing a theme to customize, you’ll have access to brand color, font type or size, and sticky sidebar options.
Plus, choose how to sort your wiki articles into sections based on date or alphabetical order. This helps create an organized index page for site visitors to navigate. Also, the icon manager allows you to choose icons for each section.
Since the knowledge bases created with it are responsive to all devices, BasePress is a great choice in the category of free WordPress knowledge base plugins. Additionally, it includes other necessary elements like a search bar, breadcrumbs, and pagination to create a well-functioning wiki.
For more advanced features, users can upgrade to BasePress, which costs from $79/year. It includes features such as article voting and user comments, manual article reordering, content restriction, detailed statistics, and an automatic index.
BetterDocs Statistics:
- Downloads: 20,000+
- Assessment: 4.8/5
- Ideal for: users looking for a highly customizable documentation plugin that works with any standard WordPress theme
- Price: freemium
Create full WordPress wiki pages with this simple plugin to help your site visitors quickly locate any resource. To improve user experience and navigation, the BetterDocs plugin comes with a scrollable table of contents.
Once this WordPress plugin is activated, the quick setup option guides users step by step through the creation and customization of pages and content.
Adding new content is as easy as adding a new post or page to a WordPress website. Users can also customize their knowledge base with built-in features or by using shortcodes and widgets.
You can also add multiple tags and categories to content and preview it before posting.
In addition to the free version, BetterDocs also offers a . From $69/year, with which you get features to track the performance of your pages, place an instant response bot on any page or create multiple knowledge bases for different products.
Premium features allow you to restrict the knowledge base based on user roles. This means you can specify who can write articles, edit settings, and check analytics using the wiki plugin.
WP Knowledgebase Statistics:
- Downloads: 3,000+
- Assessment: 3.9/5
- Ideal for: users who need a lightweight yet powerful WordPress wiki plugin
- Price: freemium
This WordPress wiki plugin has a very complete getting started guide. Once installed, users can easily find all menu items in the control panel sidebar.
This wiki plugin offers several customization options for theme colors, sidebar layouts, and the number of articles displayed. Sidebar widgets for search, categories, and tags are also available to display sections of the knowledge base wiki.
Furthermore, this knowledge base plugin also comes with a drag and drop feature to rearrange articles and categories.
To improve navigation, predictive text will appear when site visitors type their queries into the search bar.
WP Knowledgebase also has a premium version. The premium wiki plugin allows users to place widgets to collect comments, review search analytics, and restrict content to specific users.
weDocs statistics:
- Downloads: 6,000+
- Assessment: 4.8/5
- Ideal for: website owners who need to order an existing supporting content library
- Price: gratuitous
This free WordPress wiki plugin offers an easy solution for creating and managing knowledge base entries and documentation pages. Like other WordPress plugins on this list, users can categorize articles and rearrange them using a drag and drop feature.
In addition, it has specialized widgets for searching documents and the index of contents.
The weDocs interface allows users to manage all wiki documents from a single screen. This free plugin does not provide templates, but integrates seamlessly with the most popular WordPress themes.
Additionally, it imports documents from external sites so users can build a knowledge base using existing documentation.
Finally, weDocs incorporates an email response system for the knowledge base. It allows site visitors to provide feedback on content, giving the support team and other administrators feedback on how to improve your WordPress site.
Echo Knowledge Base Statistics:
- Downloads: 10,000+
- Assessment: 5/5
- Ideal for: users looking for a WordPress wiki plugin with easy customization and numerous pre-built layouts
- Price: freemium
The plugin offers 26 pre-built, responsive layouts that work with any WordPress theme. It features a sticky table of contents, which means it will stay next to the article as readers scroll.
If you want to use this WordPress plugin without having to navigate through different settings, the setup wizard will help you create a knowledge base in no time.
After creating some articles and categories, you can sort them alphabetically or chronologically, add tags, breadcrumbs, back buttons and comments. Additionally, Echo includes an auto-generated table of contents.
Furthermore, the plugin is coded for the best SEO results, which is very useful for all website owners who are focused on, for example, increasing online visibility through their knowledge base content.
This WordPress wiki plugin comes with three layout options: Basic, Tabbed, and Category Focused. It also has a visual layout editor that allows users to modify colors, labels, fonts, and styles, and preview all changes.
Advanced features of the Echo Knowledge Base include an access manager to control which users can create or read articles, article ratings and comments for site visitors, and much more. Plans start from $46/year.
Helpie Stats:
- Ideal for: users who need a collaborative and feature-rich plugin to create wiki/knowledge base pages
- Price: premium
Helpie is the only premium WordPress knowledge base plugin on this list. It offers great features to style and refine your knowledge base.
Luckily, it offers a 7-day free trial for users who want to try it out before committing to a plan. Helpie notifies users two days before the end of the trial in case they want to cancel it.
Since this wiki plugin requires a slightly different installation process, we’ll walk you through it step by step:
- Click the button Start Trial Now on the Helpie home page. Enter the required personal data, such as your name and your card details, in the pop-up box. You will receive an email with the download link and activation license key.
- Once you have downloaded the file, go to your WordPress dashboard and select the Plugins menu. click on Add new -> upload plugin. Click the button…
Facebook Comments
Disqus