Given that the Internet is already something that is part of our day-to-day life on all kinds of devices, it was a matter of time before video consoles took advantage of what this technology offers. All current video game platforms They offer some type of service related to the network of networks, establishing a system of user accounts, downloads and even online gaming to enjoy games with people from anywhere in the world.
In the case of Sony and its PlayStation consoles, the method used is what is known as PSN profiles, from Sony PlayStation Network. These are accounts that allow you to enjoy online games, access the digital catalog that the company offers of both games and movies, and that even opens the door to free downloads and special promotions through the PlayStation Plus paid membership system.
Despite all the benefits that it seems to place on the table, it is possible that a user decides to unsubscribe because he is going to sell his console, because he has a different profile than the one he uses the most or because you don’t want to keep paying for those premium services that are provided on consoles like PlayStation 4. It is in these cases when the question about how to cancel a psn sony playstation network account comes to light, and in which we take care of giving answers.
Steps to permanently delete my Sony Playstation Entertainment Network account
In this guide we will explain what to do to request the cancellation of these online profiles regardless of whether they are used on PS4 or even on the previous home console, PS3. In fact, even if you usually only access it from your PC, there is a way to request to unsubscribe. Pay attention to the section that comes next, because there we are going to explain everything so that you can do it without problems.
The steps to delete a Sony PlayStation Entertainment Network account permanently They are tremendously similar regardless of the medium chosen, since the consoles do not allow the total closure of an account for security reasons.
*Note: You have to contact the company’s team to request that the profiles be completely deleted. In the following sections we explain all possible cases.
Unsubscribe on PS4
Through PS4 it is impossible to delete a Sony PlayStation Network account, although it can be unlinked to proceed with the download outside. These are the steps you must follow:
- Turn on your console that you want to unpair.
- When you are on the initial screen, go to the section “Settings”.
- Within this submenu, look for the option “PlayStation Network” or another called “Accounts administration”.
- The next thing is to go to the section “Activate as your primary PS4” and click on it to access its settings.
- In this section, you should look for the option “Deactivate” and accept, when asked, indicate the “Yes”.
- With this you have unlinked the account from the PlayStation 4 console.
- The following to request the total withdrawal is call the telephone number 911 147 422 to contact the support team having noted down your login ID data and security information. They will take care of completely shutting down your PSN.
Close from PS3
The same thing happens on PS3 as on PS4.it is not possible to delete a PSN profile, although you can delete the user created with it on the platform and then proceed to request the deletion of the online profile. This is what you should do:
- turn on your console Playstation 3.
- When the system boots, login with profile that you want to delete
- Now, go to the icon of your user with the command and when it’s checked, press the triangle button.
- In the small options menu that appears, choose the option “Remove” and press the buttonx” to confirm.
- Now, you must call the PlayStation support service (911 147 422) to request the closure of the PSN account. You will need the login details to verify your identity.
Delete from PC
You can’t from the PC either. delete a psn account sony playstation network. The method to follow is through a phone call to the team. You must follow these steps that we indicate:
- Dial the phone number 911 147 422 from your smartphone or landline.
- Request to cancel your account PSN support team.
- In case you ask for datayou need to have your online ID, user profile email and security information.
*Note: It is important to note that customer service hours are usually from 09:10 to 19:00.
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