exist people who are dedicated to generating a negative reaction through aggressive comments about others. Its main objective is for the members of a community to lose the thread of the conversation they were having.
These are called trolls and are characterized by having their identity reserved and acting in different discussion groups.analysis and even in gamers rooms.
In this article we will explain what a troll is and why they engage in this disturbing activity.. In addition, you will find the best tips to avoid these harassments and we will tell you how you can track a troll.
What are internet trolls and what is their intention?
Trolls are people who are dedicated to creating conflicts between participants and they do so through comments. that they make on publications of social networks or newspapers. They also act on discussion boards and video game chat rooms. They are characterized by having their identity reservedsince the avatar and their username they use do not represent their true personal data, and systematically provoke or annoy others.
Its purpose is for the members of a forum to confront each otherFor this, they use techniques that manage to divert the topic of conversation that was being discussed until their malicious intervention. They do it to provoke and obtain their own benefitsbe they personal, political or just for fun.
Impact of trolls How much damage can a troll cause to our brand?
Trolls can generate very negative impacts on a commercial brand, whether it is that of a person or a company.. This is due to their ability to install unfounded negative concepts in different environments.
You should not forget that the objective they pursue is harassment. Therefore, when they act in groups they can attack on different Internet sites and achieve brand demotion through feedback that includes fake examples and experiences. In some cases the trolls they take completely unreal news to justify their comments.
Types of trolls How are these individuals classified and what is each one characterized by?
The individuals who are in charge of annoying and provoking others in different virtual environments can be classified as:
single action
This type of trolls are characterized by acting only one time so your comments are very provocative and create widespread unrest in the community. This way the responses they get are out of focus and users are usually very angry.
inopportune
The trolls that are dedicated to sending messages with disruptive tones are one of the most common and at the same time efficient that exist on the Internet. His tactic consists of writing messages that are out of context so that the community participants lose the meaning of the conversation and thus waste time, get annoyed and pay attention to the troll.
Among the most common topics used in this type of technique are the racist comments, sexual content and also tend to misspell the names of users with a mocking tone. Another theme that is common to find is when they use the method of spoilersthat is to say, count the end of a movie or series before other people have reached that instance.
histrionics
This class of trolls are those that are identified by attracting attention in a group of users with misleading messages provoking negative reactions among the participants. Among the most used themes are those that ask for help on problems that are impossible to be real, there are also those that report intentional errors and those who write false proofs of unresolved issues.
fake news
It’s a method widely used by trolls who want to cause discomfort in people and generate a certain rejection about certain issues. These goals may vary if the trolls seek large-scale political gain. An example of this are those newspapers that publish false news about a certain ruler.
Trolls and online anonymity How to identify and track one that affects my online reputation?
As we mentioned before, a characteristic that trolls have is that they keep your identity anonymousso they always use avatars and usernames fake. Because of this they feel comfortable and unpunished and can generate any kind of provocative comments. Identifying or tracking a troll is not an easy tasksince the most effective way is do it by means of .
But there is a big complication with this, they can use a vpn server and thus avoid the geolocation of the device with which they make the provocative comments. Another way that you can have to find out the real identity of the troll is to ask the moderator or administrator of the forum for his email password recovery. This will allow you to investigate the identity at the email provider.
But you must bear in mind that this is a long road and that many times you will not have the result you expect. You will have already realized that it is very difficult to track down a trollso we recommend that actions directly in Google to use the right to be forgotten tool when your online reputation has been affected.
Tips to protect yourself from trolling on social networks and the Internet
Next, you will find some tips that will help protect you from trolls on the Internet. Pay attention and if you find another particular technique that we have not detailed, we recommend that you use it, because how many the more tools you have, the more protected you will be.
Follow these steps:
ignore them
It is the main and most efficient in mind that you have at your disposal. Every time you see an off-axis comment you should keep in mind that there are people who they get benefits with this type of tasksso you will have to ignore them to be able to continue with the thread of the conversation.
Warn the group
Another tip to keep in mind is to inform within the forum group that you have found a troll and make certain comments. It is also convenient to inform all the other groups in which they participate about the technique that a provocative user has.
Tell the moderator and report it
In addition to notifying all the chat participants of the existence of a troll, you must also inform the moderator or person in charge of that group so that they can be expelled from it. If the comments are very disturbing you can report it to the police.
Avoid confronting him
In case you realized a bit late that you are interacting with a troll, avoid continuing to do so by using negotiation technique phrases. This will cause the troll to be confused and thus not continue with its activity. Never confront him because this is what he wants.
Do not take into account the content of their messages
By this we mean that you shouldn’t take anything personallysince the goal of the troll is harass and provoke a discomfort in your person. So it will use aggressive, foolish and even racist phrases that could disturb you.
Don’t reply to private messages
If for any reason you receive private and not public messages, avoid answering them and immediately block the user who has sent you those annoying chats.
Read all the community guidelines
When you are about to enter a new community The first thing you should do is read all the regulations it has on this topic.. This will help you quickly determine what that forum’s policy is regarding trolls.
Consult with an expert
You should not forget that cyberbullying is a crime in our countryso it will be necessary for you to seek advice from experts who can help you take more serious paths and thus spot the troll and stop harassing messages.
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