All about PayU Argentina to collect your online sales

In previous articles we explored the different ways to get paid for your sales (online and offline), and we also talked about what .

In this article we will delve into one of the most recognized catwalks in Latin America: PayU Latam (before Dineromail).

First of all… What is PayU Latam?

PayU Latam is the division of PayU Group that operates in Latin America. It consists of a gateway that allows you receive payments without the need for integrations with each credit card company.

In order to help you decide if PayU Latam is the right gateway for your business needs, we have gathered a series of data on its management and service. Let’s see:

What do I need to open an account at PayU Latam?

First of all, for , you will have to complete a series of personal or company data as shown below:

What methods of payment do you accept?

PayU offers various payment options through credit cards and cash deposits at authorized points.

For Argentina, the accepted means are:

• Credit cards: Visa, MasterCard, Argencard, American Express, Cabal, Diners, Cencosud and Tarjeta Naranja.
• Debit cards: Visa, Cabal and Maestro.
• Cash payments through the PagoFácil, Rapipago, Ripsa and Cobro Express payment networks.

How much do they charge for the service?

PayU Latam will charge a commission per transaction in addition to a fixed value. The current transaction value is (3.99% + 3 pesos) + VAT 21%.

Merchants have the possibility of reaching a commercial agreement with PayU to recalculate the rate and enter benefits, according to their range or amount of transactions.

How do I access my money?

The means offered by PayU Latam to withdraw funds is wire transfer. You can carry out this transaction from the administrative module of your PayU online account.

The request to withdraw funds to your bank account can take between 3 and 7 business days, depending on the time and day of your request and the country of your bank account.

can you do up to three free transfers per month from your PayU account to your bank account. For national accounts, from the fourth withdrawal it will have a cost of $10.00 + VAT.

In the case of withdrawing funds to international accounts, this must be a minimum of USD $5,000.

Is there a maximum amount per transaction?

There is an initial maximum amount for credit card payments assigned by PayU when you set up your account, but you can modify it by writing to .

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What kind of security do you offer regarding online fraud?

One of the most important aspects to sell online is the. When choosing the payment gateway, you will want to make sure that it has an adequate security protocol that protects your business against possible online fraud.

PayU Latam automatically encrypts all information transmitted from your computer to its servers using the protocol Secure Sockets Layer (SSL)thus preventing someone from stealing your data when you surf the web.

Once the information reaches the gateway, it is stored on servers that are protected both physically and electronically.

PayU Latam is PCI DSS certified (Payment Card Industry Data Security Standard) for its operations, which determines that the company treats and safeguards credit card data properly and safely of customers who pay through its platform.

This certification is endorsed by VISA International, MasterCard Worldwide, American Express, JCB and Discover Financial Services.

What customer service do they have?

• Via email: .
• Via online chat: to enter, you have to log in with your account and click on ‘Online advice’.
• By telephone: +5411-5984-2132 (Buenos Aires).

Do you accept payments from abroad?

Yes, with PayU Latam you can receive international card payments. To enable this option, you have to send an email to and the activation process will begin.

Is the payment made from my page or when paying is the user redirected to the gateway page?

At the time of making the payment, the user is redirected to the PayU Latam platform to make the transaction from your secure site.

This represents a benefit for the customer because it gives them peace of mind, but for your business it is a bit annoying since it will be difficult to bring the buyer back to your site once the transaction is closed.

Clever?

We hope that this collection of data on the payment platform has helped you to identify if it is the right one for your business.

If not yet, we invite you to try the Tiendanube platform for free for 30 days.