Check your prepaid balance and consumption with MásMóvil

In this article, we will guide you on how to check your balance as a MásMóvil customer and keep track of your data and call consumption. Additionally, we’ll explain how to recharge your card and set up automatic recharges for your convenience.

How to Check the Balance in MásMóvil

If you’re a MásMóvil customer with a prepaid plan, it’s essential to know how much money remains on your card. You can check your MásMóvil balance conveniently in two ways:

• Option 1: Dial the code *113# on your mobile, then press the call key. Your MásMóvil prepaid card balance will instantly appear on your screen.
• Option 2: Access the ‘Consumption’ section within your MásMóvil customer area, either through the app or the website. This method allows you to check your current balance instantly.

By using these methods, you can monitor your card balance and add more funds if needed. MásMóvil offers various recharge options, including ATMs, gas stations, kiosks, and through the customer area. Additionally, you can schedule automatic recharges by associating your bank card with your prepaid line and selecting your preferred recharge settings, such as monthly or when the balance falls below a certain threshold.

How Can I Control the Consumption of My MásMóvil Contract?

Now that you know how to check your MásMóvil balance, let’s explore how to manage and monitor your contracted tariff’s consumption to avoid surprises on your bill. This includes keeping track of your data, call usage, and SMS.

To check your MásMóvil consumption from the company’s website, follow these steps:

1. Visit the MasMovil website.
2. Click on the ‘I’m Customer’ section and log in with your email or ID and password.
3. Navigate to the ‘Your Lines’ section.
4. Choose the specific line you want to check for MásMóvil consumption.
5. In the ‘Consumption’ section, you can view your bonuses, minutes consumed, and any additional expenses.

Alternatively, you can check your consumption using the MásMóvil application:

1. Log in to the app with your personal data, including your email and password.
2. From the ‘Manage your lines’ section within the app, select the line you wish to monitor.
3. Here, you can see your data usage, remaining data, and call minutes.

If you encounter any issues while checking your MásMóvil balance or consumption, don’t hesitate to contact customer service at 2373. They will be happy to assist you with your questions.

Now you have all the information you need to manage your MásMóvil account effectively, ensuring you stay within your plan and budget.