Clear the cache in Mautic – Guides Mautic

There are two ways to clear the cache in Mautic.

1. Delete the cache files in wePanelwePanel There are different Hosting control panels on the market, some well known as cPanel or Plesk. These two control panels are a standard that adapts to the most common functions that different hosting service providers offer, that we are in different countries and with clients with very different needs. The Hosting panel wePanel It is also a control panel to manage hosting services but it has the advantage that it has been designed by the development team.

• Access the Dashboard hostinghosting A hosting is a hosting, usually accessible through the Internet, that allows users to store web pages, various files and emails to display them through browsers to users from links or URLs based on domains. The websites that you regularly visit are hosted in Hosting that in turn are found on servers within companies or data centers (datacenters) also known as “web servers”. wePanel of your Mautic.
• Click the option file manager that you can find in the section Records.

• Now you have to find the cache folder. You can find it by following this path: home > public_html > var > cache
• Once you locate the contents of the cache folder, select the files and folders and delete them (confirm the deletion in the window popuppopups It allows you to display pop-up windows on your website by inserting a Mautic code so that it is activated based on certain tags or segments of your users. which opens).

You need to have access to your Hosting by SSHSSH SSH or Secure Shell (in English) is a network communication protocol that allows two computers to communicate (for example, the http or hypertext transfer protocol, which is the one used to transfer hypertext, such as web pages) and share data. An inherent feature of SSH is that communication between the two computers is encryptedwhich means that it is suitable for use on insecure networks. to be able to flush the cache with this method.

The commands to be executed must always be preceded by bin/console.

rm -rf var /cache/*

• Update your browser.
• The new files will be generated automatically.

Update the database

When you have cleared the cache, we recommend updating the database of your Mautic.

To do this, enter the url of your Mautic in the browser followed by /s/update/schema

• https://your-url-of-mautic.com/s/update/schema

When to empty the Mautic cache?

• When you meet a Error 500 when loading the dashboarddashboard The WordPress control panel is called (from English) as dashboard and it is the screen that is displayed when accessing the administration area of ​​your WordPress website. Although the term “dashboard” is extended to most management and control dashboards of desktop applications, web and mobile applications, it is in WordPress where this term has become most popular..
• after a version update from Mautic.
• When you create a campaign or update it.