The web browser may face numerous issues while loading the web page. Similarly, Mozilla Firefox not loading pages is one of the browser issues that can be easily fixed. Discover how to fix if mozilla firefox won’t load pages
Most of the loading issue is usually due to browser cache, intermittent network connectivity, and conflicting plugins or extensions. Even restarting the browser fixes the problem most of the time.
Firefox has always been the epitome of providing a safe and secure browsing experience. One should look no further than its Enhanced Tracking Protection, which further strengthens its presence in the privacy domain.
However, like other browsers, it’s also not free from some occasional hiccups.
Recently, I was trying to access a web page, but the browser was refusing to load it. Attributing it to the back-end issues of the site, I tried to open another website, but the same problem reappeared.
Turned out; the websites worked fine and well; it was an underlying issue with the browser itself. Well, it’s not an isolated problem either. This is because many users also seem to have in the past.
How to fix if Mozilla Firefox does not load pages
While some get a “Problem Loading Page” notification, others are greeted with the error The connection timed out .
If you are also on the same page, this guide is here to help you. Here are several methods to fix Firefox not loading pages issue. Follow along.
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Check the network connection
Count it on the obvious lines, but if your internet connectivity not working , then the browser will not be able to load any pages. So check whether your network is up or running or not.
If your answer is no, consider switching to wired connection (via Ethernet) from wireless (WiFi) or vice versa.
Similarly, you can also share the Internet of your device through a hotspot. Try these network tweaks and see if they can fix Firefox not loading pages.
If the data stored in the browser gets corrupted or out of date, it could spell trouble for associated web pages. To rectify this, you would need to delete this temporary data, which could be done as follows:
- start Firefox browser on your PC.
- Press the shortcut keys Ctrl + Shift + Delete to open the dialog Delete data .
- Check the checkbox for options Browsing and download history , cookies Y Cache
- Select Today in Time range to clear .
- Click on okay and wait for the process to complete.
Once this is done, try to access the page again and see if it fixes the issue of Firefox not loading pages.
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Deleting temporary data may log you out of some websites and may also cause sites to load a few seconds late. However, this is only a one-time delay and will be automatically rectified once the site data is repopulated.
disable extensions
Third party plugins, specifically those related to JavaScripts or changing elements on the page, have been notorious for breaking page components resulting in their inability to load properly.
It would be helpful if you started the browser in safe mode to check if that is really the case this time. Doing so will disable all extensions and you can act accordingly.
- Start the Mozilla Firefox browser.
- Click on the menu located at the top right.
- Select option Aid > Troubleshooting mode
- Click Resume in the confirmation dialog.
The browser will now start in safe mode. If you can access websites in this mode, the problem was related to third-party extensions.
So close Safe Mode and boot into normal mode. Then go to the about plugins page and disable all plugins.
Activate them one by one until you can recreate the problem. When that happens, consider uninstalling the plugin causing the browser problem right away. Now go to the desired page and check if the Firefox not loading pages issue is fixed or not.
Extensions tend to add more features to the browser’s arsenal. However, if they do end up interrupting your normal browser workflow, it’s best to keep a safe distance from them.
Disable DNS prefetch
A DNS prefetch automatically collects the necessary resources related to the DNS lookup that the browser might request. So when the browser actually makes such a request, the DNS lookup would have already occurred.
As a result, the browser would load that site a few seconds faster. However, in some cases, this prefetch technique could lead to broken websites or loading of incorrect configurations. Therefore, it would be better if you consider disabling this feature and then check the results.
Here are the steps to disable DNS prefetch in Firefox :
- start Mozilla Firefox and go to its about:config page in the address bar.
- Click on the Accept the risk and continue button.
- write the following keyword in the search bar and press the Enter button. network.dns.disablePrefetch
- Click the toggle button on the far right to change its value from Fake a Real.
- Now try reloading the site and see if it fixes the Firefox not loading pages issue.
As already mentioned, the DNS Prefetch technique speeds up the loading of sites. However, if they interfere with the normal loading of the site, the precious few seconds saved would not count for much.
So it’s best to keep this feature disabled and take a balanced approach overall.
Opt for standard tracking protection
Firefox Enhanced Tracking Protection offers three levels of security: Standard, Strict, and Custom. Of these three, Strict tends to block almost all crawlers and elements on the page.
While it translates to the most protective environment, such strong restrictive measures could harm the loading of websites. Therefore, if you have strict mode enabled, it is better to switch to standard mode.
- start the firefox browser and go to the about page: preferences # privacy .
- Within that, select standard mode and click the button reload all tabs.
- When the tabs are reloaded, try to access the desired website and check if the Firefox not loading pages issue is fixed or not.
Instead of immediately opting for extreme privacy measures, it is better to opt for a stable and stabilized option. In this sense, the Standard Mode is enough to mark these requirements.
Reinstall Firefox
If none of the above mentioned methods managed to work in your favour, then you should consider uninstalling the browser and then reinstalling its latest version.
Then everything would start from scratch, and this might also fix the underlying problem.
- Go to the menu Start and search Applications and features .
- Now scroll down to MozillaFirefox, select it and press the command uninstall
- Once the uninstall is complete, open the File Browser and go to the following location:C:\Program Files\Mozilla Firefox
- Now delete everything the contents of that folder
Once done, run it and continue with the on-screen instructions to install it
That’s it, and now you should have no problem accessing the site of your choice.
Deleting these files would not affect your saved passwords and bookmarks. All of these are still safe and will be automatically imported into the browser on the next install.
Conclusion: Firefox does not load the page
So, with this, we complete the guide on how to fix Mozilla Firefox not loading pages. We have shared six different methods that might help you fix this problem.
In my case, clearing browser data (cookies and cache) and then switching to a balanced privacy measure (Standard Protection) was successful.
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