How to manage internal communication in times of teleworking

The crisis derived from the coronavirus has (necessarily) led to a change of habits in many fields, including work. The telecommuting It has been the way in which many businesses and companies have been able to continue maintaining their activity, but far from being something temporary, it seems that this modality is here to stay.

However, let’s not ignore it, many companies have been caught “outside the game” and are not yet prepared to manage their work teams in digital environments.

Remote work as a challenge for companies

Digitization came into our lives a long time ago, although, as we said, with Covid-19 it has gained more importance and prominence. In this way, it is presented as a marked trend of the present (many companies and companies continue to carry out their work remotely), and of the future. But, is this something temporary derived from the current situation? Although little by little the new normality will be established and many businesses will presumably return to their face-to-face activity, the truth is that telecommuting is a challenge for any brand. The coronavirus has not come but to rush something that was already setting a trend.

Therefore, it is important to be trained in this regard and acquire all the knowledge that digital environments demand, to adapt to a new era that will affect all labor sectors. And in this regard, the School ELBS it’s a good option. Aimed at different business roles, the training lasts 600 hours in online and tutored mode.

How to manage internal communication in teleworking environments

Maintaining the cohesion of the different teams is essential, especially in teleworking contexts. Any company that is using the possibilities offered by the digital world must also anticipate good internal communication in each of its areas or sectors. How to do it? We have summarized in a series of tips the advice that we believe is useful to apply in the business world and thereby achieve the objectives set.

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The role of the manager in the organization

The functions of leadership, assignment and control of tasks or motivation of the group are part of the work of the manager of any company. To run them in the digital environment you must do so with proactivity, ensuring that each employee has ideal working conditions, has the necessary equipment or materials and has access to online meetings or all kinds of training that favor the achievement of objectives and goals.

Management of meetings and negotiation

The company must have a internal communication platform through which you can manage meetings between the different members of the area, or between the company and the client. It is important that the workspace in which all the members of the organization work together facilitates team collaboration and favors this type of remote work (group chats, virtual meetings, etc.). There are currently a lot of tools and platforms, which provide different related functionalities, such as Slack, Microsoft Teams, Google Currents, or .

Group leadership in remote work

It should be taken as a string of ranges. Although the manager will be the one who organizes everything from above, it is necessary to establish heads of area who are in charge of the leadership of their work group. Only in this way will each possible problem or unforeseen event that may arise during the working day be effectively managed. On an online platform, it is easier for each area to be worked on in small groups, than for a single person to manage an entire entity on a day-to-day basis.

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conflict resolution

Every company must provide a crisis cabinet for possible unforeseen events. In digital work this is achieved with good communication tools videoconferences, live chats, mobile applications… that allow you to act at any time and from anywhere.

The motivation of teleworkers

In this sense, the concept of emotional intelligence. It is something that all internal communication must work on, and more so in the online environment. Putting yourself in the worker’s shoes, empathizing, and offering them training that boosts their professional development are acts that will help keep them motivated. Also reward their achievements and value their work, exercising respect both in tasks and in imposed schedules.

Taking these aspects into account and, as we said, betting on specialized training that instructs us in everything related to communication and teleworking, we will be able to enter the digital world in a simple and, above all, effective way.

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