If you plan to take your online business to the next level, do international deliveries could be a great way to achieve it. Shipping your products abroad may sound like a complex and overwhelming process, but if you have everything under control, there is nothing to fear!
With all the options of logistics companies that exist today, make international shipments from Mexico it’s getting easier. In the country we have at our disposal international shipping parcels —such as DHL, FedEx and UPS— that guarantee us a good service, efficiency and security for this type of shipment.
So, the only thing left for you to succeed with is to plan a solid logistics strategy in your online store, in order to successfully ship internationally. ✈
In this article you will find the information you need to create this plan tailored to your business.
An important point to take into account if you are going to sell abroad with your online store is to offer your customers the option to choose their language and pay in their local currency.
At Tiendanube we have a plan with which you can sell in multiple languages and currencies, depending on where your customers are. We invite you to try it for free for 30 days to take advantage of this and other benefits of our platform.
Do you already have your store? Here we tell you from your Tiendanube.
Now yes, join us to explore the world of international deliveries and the .
How to make international shipments?
First things first, we are going to review some essential requirements and documents when making international package shipments from Mexico.
Means
Let’s start by clarifying that shipping a product across country borders is usually expensive. Unlike domestic shipments, which are priced per kilogram, international deliveries are charged per half kilogram. Which brings us to the next point…
Know the product well
Make sure you have the physical characteristics of the product well registered: its weight, general measurements, the material(s) with which it is made, etc. Not only will this make the quoting process easier for you, it will also help you understand if there are any restrictions or special provisions for shipping to the country where your customer is located.
Likewise, you need to know the value of the product in the currency of purchase and have the commercial invoice when declaring the content of the package. The more specific the information you declare, the less likely there will be delays or customs retention.
Taxes
When making international shipments it is very important to take into account the (IGIE), in which you can find the tariff fraction that corresponds to the product that you are going to send and if there are restrictions to export it through a international shipping parcel.
Some international shipping companies They provide advice on this subject to their clients, so this may be a good point to take into account when hiring the services of a company for your shipments.
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Weather
How long does it take for an international shipment to reach its destination? It is a very frequent question among SMEs that seek to reach abroad with their brand. However, there is no single answer since it depends on the customs processes of the country to which it will be sent and the times established by the company through which the shipment will be made. Also, clear of the transit times of the international shipping parcel which you decide to use.
Documentation
The main difference between international deliveries Regarding the national ones, it is that there is certain documentation that you must fill out to export a package. These documents depend on the country to which you are going to send and are usually provided by logistics providers.
Warranty
Due to the distance the product will travel and the handling at different stages of the shipping process, there is a chance that the package may be damaged or lost along the way and may never reach its destination.
That is why it is of the utmost importance that you inform your customers about this possibility before they complete the purchase and, furthermore, that you previously define whether you are going to be responsible (or not) in the event that it happens.
Packaging
To make international shipments from Mexico, regardless of its destination, the product must be placed in new packaging, it must not be reused. The most common materials are cardboard boxes or plastic wrap, but always make sure to check the restrictions on materials in the country of destination.
Tips when shipping internationally from Mexico
well you know how to make an international shipment and what you need to take into account to achieve it. It is time to share some tips that will be useful when crossing borders with your ecommerce.
Consider all expenses in your cost structure
Good planning can avoid some economic losses. So if you’re going to do shipments abroad always calculate the total price of the product in your cost structure.
Some expenses to consider when setting the total price of a product are:
- actual product cost
- Packing and packaging
- Commissions (on and/or sales platforms)
- Shipping costs
- customs and
- profit margin
It is important to remember that even if you use different sales methods, for example, you must also make it clear to your buyer the total shipping cost that they will pay to receive their order directly from your supplier.
In the same way, I recommend you read our article to learn about . In it we mention the best options for cheap international shipping.
Finally, it is always useful to resort to parcel sites to quote international shipments and know the approximate cost of the service
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Make clear the shipping costs from the check out
Be transparent about the product price and shipping costs, this will build trust and a good shopping experience for your customers. Break down the price to let your customers know how much they’re paying (or better yet, saving!) for each item.
If surprise expenses appear during the shipping process (such as payment of taxes, for example) it is likely that the recipient will reject them and you will end up losing a customer; added to the economic loss that this implies, because you will have to be responsible for these extra costs.
Sell only permitted products
You are responsible for ensuring that your package does not contain prohibited goods. Each country has its restrictions, so be sure to check carefully what things can enter the territory to which you will send your product.
Although each country has its laws and restrictions, there are some prohibited items in international shipments. Here some of them:
- Ammunition, weapons, explosives or any type of military material
- counterfeit items
- antiques in general
- Products containing asbestos or asbestos
- Pornography
- Live animals
- Products with a value greater than 10 thousand dollars
- Money in any of its forms
- Illegal drugs or substances
- Tobacco or tobacco products
- Human remains or ashes
- Precious metals, ingots, precious or semi-precious stones
These are, broadly speaking, the products prohibited in international deliveries. But depending on the company you hire, there may be other items with shipping restrictions or special handling, so always make sure to check with a parcel advisor before making a shipment.
pack correctly
This point can make a difference in two extremely important areas: the experience that your customers have when buying from your business and the quality of the product.
Good packing and packaging will help you insure your products against damage to which they will be exposed during their journey as shipments abroad (remember that the packaging is the one that has direct contact with the product, while the packaging is the container that will protect it from the outside).
We share some tips that may be useful when packing:
- Store the object in a new box large enough to protect it with some padding material, such as bubble wrap, inflatable bags, or Styrofoam.
- Protect the corners of the box with tape.
- Paste the guide in the place indicated by the parcel company.
- If the contents of the box are fragile, make sure to clearly indicate this on the outside.
In this FedEx video, you’ll find out how to pack, seal, and label your shipments:
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Consider insuring your packages
Although there is increasing security in the logistics industry, international deliveries they may be lost or damaged. Therefore, do not rule out the option of purchasing insurance, especially if you are going to send a high-value product.
Check the insurance options offered by your carrier and, if they do not convince you, you can also take out insurance with an independent company specialized in the matter. For example, you have plans to insure your shipments.
Confirm the destination address
It never hurts to double check the destination address. As simple as this action may seem, it can save both you and your customer a lot of headaches.
Please confirm every detail, from zip code to outside and inside number. And, preferably, always ask for references to identify the place and avoid confusion.
Ask for the guide or tracking number
Lastly (but just as important as the previous points), we suggest you ask your parcel provider for the necessary data for the international shipment tracking throughout the journey and to its final destination. Oh, and don’t forget to share it with your client!
Usually, one tracking number will be enough for the entire journey, but in case the domestic shipping method connects with an international service, this page has the most important national providers. Share it with your client if they need it!
As you can see, do international deliveries it’s not that complicated. It’s just a matter of having well-defined logistics in your business and a reliable parcel provider will be your best ally to take your ecommerce to the next level.
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