In the midst of the last steps for the conversion of the old Bankia into the new CaixaBank, cybercriminals have increased their fraud attempts against the most clueless clients of the entity. Through emails and stating that certain information must be updated, poor management can end up disastrous for personal data.
He (Incibe) has been detecting in recent months. Trying to take advantage of the ignorance of many newcomers to Bankia, as well as the most veteran but who still do not know if the merger has any consequences for their services, the emails are constant these days.
Some dates in which the technological integration of the clients of the now defunct Bankia is being completed, and for which the app of what was Caja Madrid will stop working on November 12, as well as its cards and services such as Bizum. And it is that in the middle of this process, CaixaBank, as well as your telephone number, so that the transfer process can be carried out perfectly and without causing inconvenience.
The fraud alludes to the review of information that CaixaBank is requesting these days, but much less does it request it as it comes in the false email
With this, the mail that is being sighted these days makes some reference to this information update but without a specific meaning. In an email that passes under the CaixaBank logo, the cybercriminals allude to the fact that from a certain date (which is usually close to the date of sending) “the account cannot be used unless the new system is activated Web”.
Something that does not exist as such and both Incibe and CaixaBank itself are taking care to deny it so as not to create confusion in the affected customers. These, when clicking on the fraudulent link, the url that opens gives access to a false website where user data as well as the password are requested.
What can I do against these fraudulent emails?
If they are provided, the cybercriminal will be given free rein to steal information and use it for illicit purposes. For this reason, it is convenient to notify both the bank and the police, in case you come across this email, and thus avoid further damage and then erase all traces of this message.
If, on the other hand, they have fallen into the trap of cybercriminals and have proceeded to provide confidential information, CaixaBank recommends that the user contact their services to try to correct the error as quickly as possible and avoid data theft and / money. In addition, such an incident must be reported to the police, so that they can try to detect the hacker and continue their fight to put an end to this type of fraud.
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