Train travelers already have , Renfe’s new high-speed service, at their disposal. Today, its convoys have started to roll, with a first leg from Figueres bound for Madrid.
With Avlo; Renfe offers a fast transport service that is cheaper and easier to use. The idea is that it especially facilitates group, family and youth travel with prices starting from seven euros each way. It has launched a basic rate of five euros for children under 14 years of age, who must be accompanied by an adult (with a maximum of two child tickets per adult), as well as discounts for large families (20% for category general and 50% for large families of special category).
This service is sold only in Tourist Class, including one cabin suitcase plus one handbag or backpack as free luggage. Each client can add additional services to their trip, according to their needs, such as seat selection, changes or cancellations and additional luggage.
The sale of your tickets is managed through a dynamic system that provides the best available price at all times for the requested fare. Avlo tickets can be purchased on the Renfe website and app, ticket offices, travel agencies, post offices, telephone sales and self-service machines.
The sale of your tickets is managed through a dynamic system that provides the best possible price
All this, with the fundamental values that characterize Renfe in high speed: safety, reliability, punctuality and intermodality. In this sense, it maintains its commitment to punctuality. With delays of 60 minutes or more, it will refund half the amount of the ticket. With delays of 90 minutes or more, full. Avlo users enjoy personalized after-sales service, and accessible services and trains.
Travelers have a fleet of trains equipped with Wi-Fi on board to access the PlayRenfe service. Also vending machines for the catering service, which has made it possible to reduce costs and, therefore, offer better prices.
The start-up was initially scheduled for April 6, 2020 and had to be postponed due to the health crisis caused by the coronavirus. Avlo starts with the most demanding certifications in terms of sanitation, disinfection and cleaning against Covid-19. Its trains have protocols certified by Aenor and by SGS, the world’s leading inspection, testing and certification company, which is an additional guarantee for all passengers.
In this way, the AVLO and Ave trains have double certification in terms of sanitation and disinfection, which constitutes a differential element of the first order in relation to any other collective transport.
The service with the greatest capacity
Avlo will become Renfe’s high-speed service with the highest passenger capacity, with 438 seats per train, 20% more seats than its current 112 series. They are capable of reaching 330 kilometers per hour. Subsequently, the new 106 series trains will be incorporated, with an even greater capacity of 581 seats each. This will mean 1,162 total seats with a double composition train. In both cases, these are electric trains, with zero emissions that contribute to sustainable transport and that run on 100% electricity from renewable sources.
This new low-price high-speed service is initially provided in the Madrid-Guadalajara-Calatayud-Zaragoza-Lleida-Tarragona-Barcelona-Girona-Figueres corridor. It is the largest high-speed corridor in terms of passenger volume, with more than seven million passengers in 2019.
Avlo starts with the most demanding certifications in terms of health, disinfection and cleaning against Covid-19
The service begins with four daily circulations in each direction between Madrid and Barcelona, which can be expanded throughout the year depending on the evolution of demand, and has stops in all the cities of Renfe’s Northeast Corridor (Guadalajara, Calatayud, Zaragoza, Lleida, Tarragona, Girona and Figueres).
Avlo’s objective is to gradually expand to other corridors in the rest of Spain. In this sense, it is already planned that its service will be extended to the Madrid-Seville corridor throughout the year 2022.
These types of services are strategic for the company in the context of the liberalization of passenger transport by rail that has come into force since December 2020, and will be Renfe’s first step in the so-called high-speed low-cost services. The company works to extend the advantages of high speed to the greatest number of people, both in its Ave and Avant services, as well as in future Avlo services. Likewise, it is confident that this new low-price service can come into operation in the rest of the high-speed corridors throughout 2022 and 2023.
Named tickets
Avlo tickets are nominative. To acquire them, it is necessary to register at or at and enter the personal data requested. The passenger’s name appears on the ticket and Renfe may ask customers for their identification by means of a valid official document with a photograph. For children under 14 years of age, the Family Book will be valid. Once the ticket has been purchased, the change of ownership is not allowed.
Travelers have Wi-Fi on board to access the PlayRenfe service
Avlo allows changes or cancellations up to 30 minutes before the train departure time provided that the cancellation or change complement has been purchased with the ticket, the cost of which is eight euros. Fixed price tickets for children under 14 years of age can also be associated with a change or cancellation supplement, in this case at no cost. If you prefer to choose the seat where you want to travel, you can do it at the time of ticket purchase by adding the seat selection supplement, the cost of which is eight euros. An additional suitcase can be purchased at the same time as the purchase of the ticket for ten euros. After purchasing the ticket, through the sales channels and up to 30 minutes before departure, its price is 15 euros. At the train access control, 30 euros.
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