The fashion firm C&A has announced that home delivery of orders placed in its online store will be made free of charge in Europe, eliminating shipping costs. This measure aims to support customers who are confined at home due to the coronavirus pandemic. COVID-19. In addition, the company has adjusted its giving customers 60 days to ship the items they wish to return.
The World Health Organization (WHO) has confirmed that it is safe to receive a package from any area where COVID-19 has been reported. The firm has temporarily closed more than 1,300 stores in 15 European countries to stop the spread of the COVID-19 virus. In Europe, only stores in Hungary, Romania and Serbia remain open with restricted hours in accordance with national requirements
“We want all of our customers to be able to shop for the items they need for their daily lives with minimal disruption. Our online store is open 24/7 with all the products that our customers would find in our stores. By waiving shipping costs, we want to support our customers in these difficult times and make their shopping experience as easy as possible.”it states Andreas Hammer, Director of Electronic Commerce at C&A.
“Our goal is to assure our customers that when ordering online they don’t have to worry about the virus. Packages continue to be delivered as usual and all courier services have confirmed that recipients will not have to sign for deliveries to avoid contact. We have also implemented additional health and hygiene measures in our warehouse and distribution centers to protect our employees.”he concludes.
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