How to change the bank account in which you collect unemployment or subsidy: this is the SEPE method

When applying for unemployment (the contributory unemployment benefit) or any of the unemployment subsidies, the citizen must include in the application data those referring to their bank account in order to be able to domicile the payment of the benefit if you are finally entitled to it. In the event that he changes banks later, he must communicate the new account to continue receiving the aid.

The State Public Employment Service (SEPE) how to carry out this procedure correctly. There are several options to do so, although in all cases the fundamental premise is to be the holder of the account to which the unemployment or subsidy is going to be transferred.

Change account number with a pre-application form

The first of the options is to do it through a pre-application form that allows, without the need for telematic access methods, to communicate the bank account number. , the citizen must enter their DNI or NIE and the reason for the pre-application, which in this case will be ‘Modification of direct debit’. Then click on ‘Start process’.

The system will ask you to fill in all the required fields: name, surname, expiration date of the DNI or NIE, name of the mother and father, current bank account number and the IBAN of the new bank account. Also contact details (address, email and phone number.

With all the information completed, you must answer the security verification and then click on ‘Submit request’.

Change the account number in the SEPE Electronic Headquarters

Citizens will be able to modify their account number (by entering the new IBAN and being holders of said account) at the SEPE Electronic Headquarters, in the ”.

The SEPE explains that in order to carry out the procedure in this way, access through a digital certificate (), Cl@ve () or electronic DNI is essential.

Change account number by phone

The SEPE has citizen service telephone numbers. you can consult the list of telephones by provinces. The agency explains that in order to carry out the procedure through this route, it is necessary that the branch of the bank account is in a bank in the same province as the previous one and that it is not an exclusively online bank.

Change the account number in a SEPE office

The last option left to the citizen is to go to a SEPE office to make the change of account in person. To do this, it is essential to request an appointment, which: through the Agency’s Electronic Headquarters or by calling the prior appointment telephone number 91 273 83 84 for 24-hour service.