nature is a company that was born in 1992 in Barcelona and has been expanding throughout the country through franchises. It currently has a presence in Spain, Portugal and Mexico. It has different Product lines from clothing, accessories, wellness, household items and a wide range of items ideal for an original and sensory gift at an affordable price.
through your store Natura online competes with large chains in the sector that have more means. Even so, one of the objectives of the brand is to protect the nature that surrounds us with the respect that it entails in the means of production, for which it carries out different actions such as prioritizing the relationship with small merchants, and has collaborated with different solidarity campaigns in consistent with its objective of social responsibility and its awareness of sustainability of the planet.
Today we will analyze in detail How does Nature online work?
Natura online store: wide variety of items
Natura is an online store with wide variety of itemsin which you can find from a to one or a or a : therefore, it is essential that the structure of the site and menus search are really effective. The different types of products and subcategories are well structured and kept in view throughout the process. The search process is complemented by a seeker… something hidden at the top left of the web.
In any case, and once the object of desire is located, the information is complete and detailed presenting the name of the item, reference, price (with taxes included), color and size information, availability of the product in stock, and additionally size and care guide as well as product composition; and also offering the possibility of sharing the product on and displaying related articles
Natura online store: payment methods, shipping costs and delivery times
However, it is essential to Registration to continue shopping at Natura online store. Once the customer is registered, the summary of the shopping basket is shown, specifying the Shipping costswhich amounts to €4.50 for purchase amounts less than €40, offering as payment method the credit or debit card issued by Spanish financial entities or Paypal.
The Shipping costs for areas outside the Peninsula, they will appear detailed at the end of the purchase process, once you have included the shipping address: these are 6 euros for the Balearic Islands and an amazing 26€ for the Canary Islands, Ceuta or Melilla.
Once the purchase has been made, the website will issue a confirmation on the screen that can be archived and that will contain the following information: Order number, Order date and Summary of the products included in the purchase. In addition, before the following 24 hours, it will issue a purchase confirmation by email. Approximate delivery times in Natura online store are the following:
- To peninsular territories of Spain and the Balearic Islands: 48/96 hours (Work days).
- To the rest of the world between 3 and 11 business days depending on the country and type of shipment.
In relation to after-sales, a customer service email is available for help and support in order to offer a satisfactory shopping experience. Also indicate that the term of the returns is a maximum of 14 days from purchase.
Conclusion on the Natura online store
We can summarize by saying that Nature online store offers a comfortable browsing experience. Categories are easy to find and product information is comprehensive. On the other hand, several payment options are offered and delivery times in Spain are within reason. The design is unpretentious, but it is pleasing to the eye and functional. Perhaps as a suggestion, we should put the search engine in a more visible place and eliminate the obligation to register for purchases. It would also be good to consider the cash on delivery option on certain items.
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