If we talk about services in parcel logistics nationally and internationally, we have to mention GLS. What do these acronyms stand for? General Logistics Systemsa group founded in 1999, and currently operates in 40 European countries and has a global presence thanks to contractual agreements. The Group also operates through its own subsidiaries in Canada and on the West Coast of the USA.
GLS history
The starting point of GLS Spain started in 2005. In this year, its predecessor company Extand Sistema SL, which was part of the GLS Group since 2000, was renamed with its current name. Even then the goal was to deliver packages reliably, quickly and securely, and it quickly began to expand its own national network. In the areas that were not covered, GLS Spain worked with local partners to offer a service throughout the country.
Network and service in transformation
Throughout these fifteen years, the parcel and urgent transport service provider has been growing dynamically, whether in terms of the network, its capacities or the number of employees. The acquisitions of the express parcel companies ASM in 2016 and of Redyser in 2018 contributed to strengthening its presence in the Spanish market in a persistent manner. Today GLS Spain has a network made up of 29 hubs and delegations and thanks to its high capillarity and more than 460 agencies stays close to its customers.
In the same way as its infrastructure, GLS Spain has also continuously expanded its portfolio of services. For example, solutions for e-commerce companies and for private senders have been added. The backbone of these services is the extensive network of ParcelShops, where consumers can conveniently pick up, ship or return their packages. Since the beginning of 2020, GLS Spain also offers more than 200 automatic locker points for package collection.
“Many aspects have changed in these fifteen years, but our commitment to quality service has remained intact”it states louis doncelGeneral Manager Iberia of GLS.
GLS, a stable logistics network in Europe
GLS has managed in a few years to create a stable in Europe, with parcel services and express services. What are the keys to your success? One of them is the flexibility of the company to adapt to the needs of each country: local contact persons offer solutions suited to the specific needs of customers and the market. Because of and for this, the company frequently invests in its facilities, IT services and technology in general.
Other strengths of GLS are:
- It forms a European quality management system that guarantees 100% reliable logistics.
- They have a really low damage and loss rate (0.01%).
- Flexibility and customer orientation.
- Good value for money.
All this work is oriented towards a clear and well-defined objective for the company: «To be European quality leaders in parcel logistics».
Responsibility with the environment and society
In Spain alone, logistics and transport operations are responsible for 25% of CO2 emissions (in other European countries such as Germany or Sweden the percentage is notably lower), according to data from the For this reason, many of the companies in the logistics sector are currently working in order to reduce the ecological impact of their activities (without going any further, we will talk about it).
GLS is aware of its responsibility towards people, the environment and society in general, and represents the guiding principle “Think Responsible”. What does this translate to? The company describes in a few points its concrete sense of sustainability:
ThinkGreen.
- Use of vehicles with low gas emissions and respectful of the environment.
- Construction of new GLS delegations that take into account in a special way environmental aspects, with modern and up-to-date facilities, more respectful of the environment.
- Reduction of fuel and electricity consumption.
ThinkSocial.
- Commitment to training and continuous learning of employees.
- Long-term and trustworthy cooperation with subcontractors and their delivery drivers.
- Commitment to society by supporting social projects.
- Cultural and sports sponsorship.
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