Technological innovation continues to advance to increasingly facilitate both the day-to-day tasks of users and to improve efficiency in all kinds of companies. Habitari is a Spanish that has launched an app that is designed for chambermaids and housekeepers, and is already beginning to see its fruits in the .
Maybe you’ve ever left the room early, and you just go downstairs and return the keys. And many other times you arrive a little earlier and they ask you to wait for your check-in time, since they haven’t finished cleaning your room yetand it is that to make it ready again, it will be necessary four calls and the intervention of three peopleat least until now.
How Abitari can help room service
La Abitari was born in Barcelona in 2016 and seeks improve internal communication in the department of hotel floors. This innovative company is endorsed by the Hotel Technological Institute (ITH) in the area of operations and new technologies.
Focused on the digitization of service in hotels, Abitari improves communication between reception, inspectors and room attendants. With reduce a 78% calls between reception and floorsaccording to a study carried out in a hotel with 100 rooms, and with it a waitress earns 20 more minutes of time every day.
With its app, Abitari manages to carry out a automatic distribution of rooms based on reservations and mark the priority ones, according to check-in, all this without calls that could saturate reception or floors, through mobile phones and tablets.
Through your system you can know the status of each room in real timel, in addition to the fact that it will be possible to quickly notify customers of forgetfulness, as well as possible breakdowns through reports or photographs and the consumption of the mini bar. All routine hotel tasks may be automated.
In addition, the Abitari app also offers a dashboard of metrics with which it will be possible to study the performance of the work, to detect possible failures as well as to implement improvements and be able to act more quickly.
Abitari has reached agreements with 12 hotel chains
By integrating a more fluid communication in hotels, response times can be increased up to 95%. The startup already has 12 agreements with hotel chains, and in total, they have prepared 150,000 rooms using your app.
And how has Abitari managed to develop a system that is so suitable for hotel service? For their design they have taken the opinion of 30 governesses and their maids, so their method, they say, is developed so that it can meet their real needs.
Thus, when the guest leaves the room, the reception you can send a notice directly to the waitressand once it is ready, it can be dialed with the mobile so that the housekeeper can take control.
Abitari can be integrated with more than 100 PMS (hotel management software), and in the market it has had 18 months of research and development, in addition to 6 more months of tests and data analysis.
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