Diversual.com: opinions, assessment and analysis – Marketing 4 Ecommerce – Your online marketing magazine for e-commerce

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Catalogue


low shipping costs


Short delivery times


Prices


Confidence

Diversual is an online erotic store with the logistics phase as the main asset to win over its customers

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User Score: 3.6 (6 votes)



Diversual.com It is an online store where you can find all kinds of erotic products. Come on, what has been the Sex Shop of a lifetime, but online. But, what can we find on your website? Of everything. Products are not lacking, the truth. Lubricants, lingerie, vibrators, Chinese balls, dildos, rings, erotic cosmetics, kits, games, books, and endless products.

Diversual: design and catalog

The good thing about Diversual.com is that -to advise and guide the client- offers a section of the best-selling products. In this way, within the large catalog that it offers as , it informs the customer about which are the most successful products at the moment.

And you will wonder, What are the most requested products on Diversual.com? In first position is the Sanisex Women’s Multiorgasmic Lubricant, followed by the Mega Purple Sexual Kit and the Thor Clitoral Stimulation Cream.

Shipping at Diversual.com

One of the best things that this online store has is its discretion when shipping. At Diversual.com they know that discretion is essential for the clients of their online Sex Shop due to the type of products they distribute. “We make a special effort ensuring that our orders are processed in a confidential and secure manner, preventing family, friends or acquaintances from perceiving what is received”, they say on their website. In any case, shipments are quite fast, with delivery times of less than 48 hours. The cost of these shipments (free for purchases over 65 euros) is €4.95. Of course, in case of return of the product, the cost of (re)shipping would be borne by the customer.

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But now let’s talk about the organization of your online store. As soon as you enter the page, the menu appears on the left side, where the customer can see how to make the purchase, the best-selling products, how the shipment of the purchase works and how to contact them. In addition, all the products in the store appear on the same home page, without the need for the client to enter anywhere else.

Aspects to improve

There are few aspects that could be improved in Diversual. Since the client enters your page, you have access to all the information you need: both of the products you can buy and of the same purchase. In any case, there are aspects that could increase the valuation, such as accepting payment through bank transfer, or the redesign of a website with a slightly outdated visual aspect. In addition, Diversual should offer the possibility for its clients to have a free or standard telephone service, since the company currently has a 902 number.

Promotions in Diversual

Diversual.com offers a 50% discount to everyone who emails the company about their customer experience. That is, the customer writes his experience in the online store, Diversual.com publishes it -anonymously- on its “Test Laboratory” page and the customer benefits from a 50% discount for the next purchase.

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