It is possible that if you dedicate yourself to digital marketingyou have sometimes come across Google Analytics properties that cannot be accessed through the granting of permissions, either because the original account through which it was created is not remembered or, where appropriate, because we do not have access to it, since it is managed by another company or user.
In this post, we want to explain the process to claim a property in Google Analytics. Write down all the steps, because it will be very useful for you not to lose your historical data!
Steps to claim ownership of an Analytics account
If you have ever found yourself in a situation where you cannot access your Google Analytics propertyit is likely that you have seen yourself in uncertainty, knowing whether or not there is a way to recover that account to continue working on your website on the analytics data that it provided you.
To do this, below we will give you some steps that you must follow when claim your ownership of Analytics. Do not forget to try all the options that we recommend!
Contact the current administrator
You have probably already tried this option. However, we recommend that you contact the current administrator of your account, with the intention of requesting the necessary permissions so that you can start managing it. These permissions can be access to the account, properties or views.
For each of these levels, we have different types of permissions, which allow us to manage users, edit, collaborate or only read and analyze. Once you know what type of permissions you need in your Google Analytics management, ask the owner to grant you the corresponding permissions. If this is not possible, you must proceed to claim ownership by other means.
Contact the support team
Contact the Google support team to start the Claim procedures for your Google Analytics accountvia . In it, they will ask you to fill in some informative data, as well as the main means of contact. Through the form file, you must prove that you are the owner of the web page in question, or where appropriate, that you have access to it.
Prove that you are the owner of the website
In order for the support team to analyze your case, you must prove that you have access to the website what you want to claim. To do this, it will ask you to follow the instructions below:
- Create a text file containing the following information: On the one hand, the email where we want said access to be granted, the UA or tracking number of the property and the date on which we created said txt file. You will have to rename it as analytics.txt:
GooGhywoiu9839t543j0s7543uw1 – pls add {INSERT EMAIL ADDRESS} to GA account {INSERT UA-ID} with ‘Manage Users and Edit’ permissions – date {INSERT DATE}
- Once we have created the file, We will upload by FTP access to the root folder of each domain for which we are requesting access.
- After uploading the file, check that it works: www.yourdomain.com/analytics.txt
Wait for the response from the support contact
For security reasons, this process may take up to two business days, so you should take this into account when waiting for a response. Once they have reviewed your case, Google will respond to you and try to contact the old account administrator. Although it is a step that we have already carried out previously, Google will also carry it out through said channel.
If the former owner does not respond within two business days, based on the ownership file you have previously uploaded to the root of your website, Google will proceed to grant you ownership.
Through these simple steps, you will get retrieve ownership of a Google Analytics account. We hope that it will be of great help to you when it comes to managing the web analytics data of your site again, since, as you know, they are of great importance when making strategic decisions about your brand or online business.
In , you can find more information on how to measure different parameters provided by the Google Analytics tool. Follow all the tips to learn more about web analytics!
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