The parcel and urgent transport provider GLS Spain has integrated 1,600 convenience points from the logistics provider Celeritas into its network of ParcelShops. This integration will allow GLS to have one of the largest networks of ParcelShops in the country, with more than 4,100 points. Consumers and companies can thus benefit from multiple services around the package.
The various GLS services available via ParcelShop are specially designed to meet the rapid growth of e-commerce. The online buyer can request the delivery of their GLS package at the store of their choice and pick it up there when it suits them best. This allows recipients to receive their shipments quickly and reliably if they are not home at the time of delivery. Also, Through ParcelShops you can send packages and return items purchased in online stores. The pick-up service is now available at more than 1,600 Celeritas convenience points.
“We want our ParcelShops to be easily accessible to everyone”, Explain Gabriel di LodovicoParcelShop Developer Manager of GLS Spain. “The integration of the Celeritas convenience points contributes greatly to this. We now offer private customers and companies one of the largest networks of ParcelShops in Spain and also the only one with collection points in the Canary Islands».
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Good service and practical tools
GLS makes sure to offer a high quality of service in all ParcelShops (1,600 of which are Pack Points from ). Convenience points are located at Easily accessible retail outlets and gas stations, with long opening hours and, some of them, have parking spaces. Qualified staff attends and advises ParcelShop customers.
The online shipping portal and the GLS app make it even easier to use the ParcelShops. The portal and the application allow up-to-the-minute tracking of packages.
Shipments for national and international packages
“ParcelShops allow parcels to be sent and received comfortably and flexibly, even across borders”, says Gabriel di Lodovico. In addition, GLS offers the , Available in Spain and in another 16 countries of the Group for both national and international shipments. If eCommerces request this service, their customers can choose the option that is most comfortable for them from among several delivery methods, including international delivery in one of the more than 20,000 ParcelShops in Europe.
GLS is one of the largest providers of parcel and urgent transport services in Spain, with more than 450 agencies throughout the country with access to the solid European network of GLS. “After the expansion of our national network and the investments in several of the delegations and hubs, the expansion of the ParcelShops network constitutes a new and important step”concludes Gabriel di Lodovico. “As a flexible shipping partner in e-commerce, we once again strengthen the service to our customers.”
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