Santa Eulalia online store: opinions and assessment – Marketing 4 Ecommerce – Your online marketing magazine for e-commerce


Catalog diversity


Short delivery times


Low shipping costs


Prices


Confidence

Santa Eulalia online is an interesting haute couture fashion store that has free shipping throughout Spain

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your scoreUser Score: 4.7 (1 votes)



Santa Eulalia is a haute couture fashion company with more than 150 years behind it. Since 2015 it has had a: a portal with clothing, footwear and perfume for men and women. Let’s see how the Santa Eulalia online store works in detail

Design and accessibility

The Santa Eulalia online store has a wide selection of the leading luxury fashion brands, both for men and women. It presents a modern design that responds to the canons of responsive design, adaptable to mobile devices, in which images of the different sections of eCommerce, as well as news, follow one another. In general, in terms of colors and typographic uses, its appearance is sober and simple; not so the selected photograph, which has greater prominence.

The main menu is made up of:

  • Woman
  • Discover Santa Eulalia
  • Men

In each of these menu tabs, another dropdown opens in which we find the different items for sale for women and men, which can be viewed through the different categories or by designer. In addition, the store itself offers your own selection of featured products. In the case of tab Discover Santa Eulaliathe user can access information about the company, its history and other news of interest.

How to buy in the Santa Eulalia online store

In each of the categories of the Santa Eulalia online store (dresses, jackets, footwear, accessories…) we are presented with a wide variety of textile and fashion products. The website allows each of these categories to be tracked in depth through search filters based on color, brand or category of the product itself (in some cases also by size). For example, if we are looking for footwear that meets our expectations, we can search for it by the color we want or the specific brand we focus on, but also by selecting the product category: high-heeled shoes, ankle boots, espadrilles…

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Once the product has been chosen, if we click on the thumbnail of the image, another page appears with the large photo of the product, different photographic perspectives of it, as well as the data: sizes, price, code, color. all with a clean and clear design, and good navigability, which makes the entire purchase process easy and intuitive.

Deliveries and returns in Santa Eulalia online

At the bottom of the Santa Eulalia online store clearly appears all the information about shipments, payments and returns. The delivery time is two days in Spain, and free shipping costs. Not so in Portugal or the rest of Europe, where shipping costs range from 25 euros for orders of less than 500 euros.

For changes and returns they have a period of 15 days, similar to other online stores in the same sector, and if these are made through the same transport agency that the store used for shipping, the return costs will be 15 euros in Spain. A price perhaps a bit high if we compare it with other similar eCommerce.

As for payment methods, in Santa Eulalia they accept credit card (VISA and MasterCard), Paypal or payment by bank transfer. Finally, it should be noted that the company itself has a free repair service for all garments purchased in its online store. The handicap? that they do in their physical store at Paseo de Gracia, 93 in Barcelona.

In short, we can assess the Santa Eulalia online store as an accessible site, with good usability for the consumer, complete and clear information, and a wide variety of products.

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