Smartlook, a tool to record what your website visitors do (review) – Marketing 4 Ecommerce – Your online marketing magazine for e-commerce

smart look is a tool that allows you to see your website from the perspective of your customers since record everything your website visitors do completely free of charge.

How to use Smart Look

You will realize how simple it is, since only to register you have to indicate an email and password. With this you will have access to the recordings and you will be able to make adjustments to your preferences from the Dashboard. For use Smartlook you have to:

  • Register in the service (or identify yourself) from here
  • See the code they show and insert it into your website (the one you want)
  • See recordings (if you have correctly inserted the code and there are visits to your website)
  • You can do an advanced search of what you need based on the behavior of the visitor, characteristics, period, type of device, number of pages visited, duration

It is a complement to because it provides data on web visits with free recordings in which the IP address of the visitors, their browser, the device used, the reference website, etc. are also known. With it you can improve the conversions of your online or web store.

Some features of Smartlook

  • Ajax and Https support
  • Compatible with dynamic pages
  • Unlimited number of websites
  • Unlimited recordings
  • Videos are saved for 3 days
  • Selected videos are stored in the cloud for 3 months

Benefits of Smartlook

  • Know problems related to the experience of your users
  • See what your website visitors see the most
  • Know certain information about visitors to your website
  • Know why they have abandoned your purchase
  • See why they bought again
  • Find out what content interests your visitors the most
  • Discover which products and services they like the most
  • No recording or page limits
  • Know the hot areas of your website (where to put advertising)
  • It is compatible with any type of website: WordPress, Prestashop, Opencart, Magento, Jimdo, etc.
  • It is available in several languages, including Spanish
  • It is totally free
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Disadvantages of Smartlook

  • It is a basic tool
  • It’s still in beta
  • You do not have much time to analyze and make decisions, since the recordings are deleted after 3 days

At the end of the year we will be able to see a new version of the Smartlook application with a new function that will allow us to record the interaction of visits with the widgets inserted in the page.

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