Bizum has become one of the most used payment methods in our country, in just a few seconds and with your smartphone you can receive and send money, however, several users have realized that in recent months they have stopped receiving the notification when receiving a Bizum, today we explain the possible causes of this.
From settling accounts with your friends to paying in a business, in 6 years Bizum has established itself as the easy and simple payment method among Spaniards. Having the other person’s phone number is enough for you to make the payment, and the recipient knows that he has been paid because he has received a notification.
However, there are cases in which due to some changes in the preferences of our smartphones or other elements unrelated to payment, this notification does not appear, so the user has to enter the app of their bank each time to see if the transfer was successful.
You do not have bank or mobile notifications activated
The first of the reasons may be the simplest, and that is that you do not have notifications from your bank or your smartphone activated, so, of course, you will not get any notices.
To activate them in your bank app, you must go to your profile, look for settings or configuration and look for the notifications section. In the case of your mobile, it is practically the same process, go to settings, click on notifications and activate the notifications of your bank’s app.
Battery saver on
It may be that the reason why you have not received the notification of a payment by Bizum is because you have the battery saving mode activated and this causes the applications in the background to not be active, so you do not get any notifications .
To fix this, you just have to go back to the phone settings and turn off the battery saving mode.
bad internet connection
Bizum works with the Internet, so if you are in a place where there is hardly any coverage or your Internet connection is very weak, it is very likely that you will not receive any notification because surely the payment has not even arrived yet.
You do not receive the confirmation SMS
Finally, you may not be receiving a payment confirmation SMS, because you have activated the protection against Spam in the Messages app. This causes any message that comes from an unknown source that is not registered in our contact list to be blocked.
If you check all these possibilities, but can’t find the problem, contact your bank to investigate it.
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