Yesterday we published a note explaining that the Internet users reported the fall of Googleone of the main search engines, in addition to appearing failures in your Google Cloud services, Maps and Google Calendar mainly in Mexico and the United States.
At the same time, there was a Google data center fire in Iowa about which Google spokespeople they explained that “We are aware of an electrical incident that took place yesterday at the Google data center in Council Bluffs, Iowa, injuring three people in the place they are now being treated. The health and safety of all workers is our absolute top priority, and we are working closely with partners and local authorities to thoroughly investigate the situation and provide assistance as needed.”
Nevertheless, both facts are not related. This was clarified today from Google Spain:
“There was no blackout due to the Iowa incident. (…)
We are aware of a software update issue that occurred late afternoon Pacific Time that briefly affected the availability of Google Search and Maps, and we apologize for the inconvenience. We are working to address the issue quickly and our services are now back online (…)
The outage was the result of an internal error«.
How was the interruption of the Google service
Netizens pointed out that the platform had web indexing issues, including search results out of the index and with incorrect dates.
During the fall, users reported that when trying to perform any search, the Google portal threw the following warning: “Server error. Sorry, but it seems that an internal server error has occurred when processing the request. Our engineers have been notified and are working to resolve the issue. try again later”.
Around 40,000 reports on Downdetector reported on the tech giant’s downfall
The magnitude of the scope of the fall of Google reached , a platform that provides real-time information on the status of some internet pages reported by a record of more than 40,000 reports on the fall of Googleand of the total figure, 81% had problems related to searching for information while 18% detected failures on the website.
User reports indicate Google is having problems since 9:12 PM EDT. RT if you’re also having problems
— Downdetector (@downdetector)
Around 9:00 p.m. (GMT-4) Downdetector recorded a notable increase in the number of reports about Google and its search engine, however, the service was restored minutes before 10:00 p.m. (GMT-4). The fall was mainly detected in Mexico and the United States in addition to other 40 countries such as Argentina, Taiwan and Japan.
🚨ALERT🚨
A few hours ago it has suffered a series of network problems and has stopped working in more than 40 countries 👀🚨💥 it never stops working 🙌🔥
— Healthy Pockets (@healthy_pockets)
The graph below shows how Google has behaved in the last 24 hours, a view of Downdetector submitted problem reports compared to the typical volume of reports per hour of the day. It is common for a few issues to be reported throughout the day, but the platform only reports an incident when the number of reports is significantly higher than the typical volume for the day and time. In this case the problem has been solved.
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